When the person who needs help calls 112 today, the call ends up at SOS Alarm. In the case of a medical alarm, the call is diverted to the health care's own alarm centers which send out the ambulances.
The new technology means that the operators at SOS Alarm will be able to get a more precise position about where the person who needs help is located if they are alerted via their smartphone. The technology known as Advanced Mobile Location is already available in 14 other countries in Europe and to access it requires updating to the latest operating systems of the mobile phones.
"Will Make Time"In the past it was only possible to see the position via the SOS Alarms app, but now the app is not needed if you have a smartphone.
"You will make time for it and the risk of sending help to the wrong place will be dramatically reduced by this," says Anders Klarström, press spokesman at SOS Alarm.
The emergency centers, which today lack access to the new technology, have stated that it is those who send ambulances to the emergency and thus need to be able to see the position - not just the operators at SOS Alarm.
"It is a great advantage to get such a precise position for the distressed person that it is possible," says Per Andersson, operations manager of the emergency medical center in Uppsala.
"There are no safe technical systems"The reason why it was delayed to get the technology started is about the issue of integrity, if the information that SOS Alarm collects is in violation of the Electronic Communications Act. But according to the Post and Telecom Agency, it does not.
Why can't SOS Alarm send the position directly to the alarm centers?
- Today, there are no secure technical systems that make this possible, but together with the other alarm centers we are looking at how we could implement it, says Anders Klarström.