According to the report, nursing deficiencies are considered to be serious. The neglect must have consisted in the fact that showering, brushing, cleaning and washing have not been done. This has led to the user being dirty and having dried stools on himself.

The user should also have been met with threats and screams.

According to the report, it is mainly a person in the staff group who has failed in their duties.

In the report that the Social Committee has made, it is stated that the user has suffered both physically and mentally from the serious deficiencies in nursing. According to the Social Committee, the staff has bribes in the user's home with the information needed for the job to be done well, but if there are shortcomings, these routines have been breached.