When an executive decides to hold an open meeting to listen to observations and complaints with everyone who wishes, citizens and residents in general, and in a public hall, without selecting people or topics that are debatable and other than non-negotiable, they will never forget that in this step, courage and commitment, and a love for work and community service !
And without courtesy, such a meeting in its form, method, and idea, we have never seen it before, with any executive officer of the rank of director general ever, while the Dubai police, represented by its commander in chief, and all of his aides, and the directors of departments therein, all sat in front of the non-select audiences, in Hall of the House is united in the Al-Warqa area in Dubai, they presented initiatives, answered inquiries, took notes, and even took immediate action on a number of issues raised by the diverse presence in their ages, between old and young men and women, and between women and men, citizens and non-citizens, Arabs and foreigners They all had a full opportunity to discuss and ask questions Inquiries, and all those who raised the question received an immediate answer from the person competent and management!
Regardless of some minor negatives that accompanied the implementation of this amazing idea, this is normal because it is implemented for the first time, but it remains a beautiful and different experience. The presence of all the leaders of the police apparatus in facing people for the purpose of serving them, and without barriers or procedures, is an exceptional matter by all standards. Especially since the security apparatus everywhere in the world does not dare to put itself at stake with the masses directly, no matter its quality and level of performance, you will inevitably find whoever has accumulated grievances, so what the Dubai Police did expresses high confidence, desirable boldness, and noble goal To develop services by listening to people, and this is a credit for Du N doubt.
Direct meeting with the public is a challenge by all standards, unlike previously prepared meetings, which have a specific agenda or topics, but here lies the audacity, and such a culture is what should spread among executives, confrontation and proximity to people, and making them feel that their voices are heard, They eliminate many negatives, spread positive energy between society, and increase the confidence of the masses in government institutions, so how has the meeting not only been merely listening, but it has transgressed into observations, requests and suggestions, but has been responded immediately to a large number of them, and all interventions have been recorded to take steps on Forth subsequent to it.
The open meeting is a good year for the Dubai Police, so do we see it spread in the coming period between the two general managers, especially those who run service departments? Isn't it time for people to go out and listen to them directly, take notes, and learn about their criticisms and complaints, why not? We really hope to see that soon!
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