Inexpensive solicitation “regular purchase” contract without telling health food company to improve instructions Dec. 10 20:04
Solicit by phone that you can try the health food for one month at a low price, and then sign a contract without telling you that it is a contract that will continue to be purchased regularly at the normal price after one month. As a result, the Consumer Affairs Agency has taken administrative sanctions instructing food distributors in Kagoshima Prefecture to make improvements based on the law.
The administrative disposition was the “treasure” of a food distributor in Tarumi City, Kagoshima Prefecture.
According to the Consumer Affairs Agency, this company has solicited over the phone that it will be able to try health foods for 100 yen for one month since at least January, but in fact, if it is over a month It was a so-called subscription contract that continued to purchase regularly after returning to the normal price, so it did not tell that it was a subscription contract when soliciting.
It is said that more than 900 consultations about this company have been sent to consumer welfare centers nationwide since April last year.
For this reason, the Consumer Affairs Agency has taken administrative measures to instruct the company to make improvements based on the Specified Commercial Transaction Law.
“Treasure” commented, “We will take the content of the instructions with sincerity, review sales methods and conduct training, etc. to strengthen the compliance system and prevent recurrence”.
The Consumer Affairs Agency says, “If you are extremely cheap or free, please check the contract carefully.”