China News Service, March 29. According to the website of the China Consumers Association, recently, according to media reports, taking red yeast cholesterol granules, nattokinase granules and cholesterol-lowering health supplement granules produced by Japan's Kobayashi Pharmaceutical Company (hereinafter referred to as Kobayashi Pharmaceutical) and other products may cause kidney disease. As of March 29, the above-mentioned products have caused the death of five Japanese consumers.
After telephone communication and verification with the customer service center of Kobayashi Pharmaceutical (China) Co., Ltd., it was found that except for Chinese consumers purchasing through cross-border platforms, overseas physical stores or overseas purchasing agents, the above products are not sold in the mainland Chinese market. In order to effectively protect the legitimate rights and interests of Chinese consumers, the China Consumers Association reminds consumers:
Stop taking the relevant products immediately and actively cooperate with the recall
If consumers have purchased the relevant products, please stop taking them immediately and contact the customer service center of Kobayashi Pharmaceutical (China) Co., Ltd. If you purchase on a cross-border e-commerce platform, you can apply for a return or refund through the platform. It is understood that Kobayashi Pharmaceutical has voluntarily recalled three products, and Kobayashi Pharmaceutical (China) Co., Ltd. will actively assist Chinese consumers in completing the recall.
If you feel unwell after taking it, please seek medical advice promptly.
Consumers who have taken the relevant products should pay close attention to their physical condition and the relevant dynamic information released by Kobayashi Pharmaceutical. If you feel unwell, please seek medical treatment in time and contact the customer service center of Kobayashi Pharmaceutical (China) Co., Ltd. to safeguard your legitimate rights and interests (contact number: 400-800-0730, 021-64333635).
Health food cannot replace medicines
Consumers, especially middle-aged and elderly people and patients with diseases, should purchase health foods rationally and do not listen to false advertisements and exaggerated publicity about health foods, let alone use health foods for disease treatment to avoid delaying their illness. At the same time, consumers are also reminded to choose formal channels when purchasing health food in my country and look for the "blue hat" logo.