<Anchor> The
parcel sorting task is to divide the quantity to be delivered by area and then load it onto the vehicle.
It is said that almost half of the business hours are spent on this sorting job when the volume of goods increases like these days due to the corona and the holidays.
Reporter Lee Seong-hoon met the courier workers and heard the reason why they refused to work and their voices.
<Reporter>
Early in the morning, the delivery company's distribution center is crowded with people doing sorting work.
Boxes that are constantly pouring are sorted by delivery zone.
[As a Chuseok gift, I used seaweed, Korean confectionery, cooking oil, meat, and then children's toys, which increased by 20%.]
Sorting started at 7 am.
Normally, I even finished loading the vehicle in the morning, but today (17th), I skipped lunch, but the work was barely finished until 1:30pm.
[(Can't you load everything?) You're raped.]
Due to the explosive increase in shipments ahead of Chuseok, there are often times when all items cannot be loaded at the same time. If delivered twice, the leave time is delayed by two hours.
[Kim Se-Gon/Courier: If you usually have 300 (quantity), you can't know during holidays. There can be 500 or 600. Some drivers do it until late, and some do it until 4 pm. (4 o'clock in the morning?) Right.] The
courier operator spends nearly half of his business hours on sorting, but the sorting work is not recognized as working hours as it charges a fee depending on the number of delivery.
[Park Heung-jae/Courier: Because you only get profit when you deliver. (When sorting work) It's difficult because I don't have any income. Both physically and mentally. That's why I feel unfair.]
Since the coronavirus, the average working hours per week of courier workers has exceeded 71 hours, and this year alone, 7 people have been overworked.
Eight out of 10 courier workers were afraid of the thought that they could overwork themselves.
(Video editing: Seunghee Lee, VJ: Mingu Jung)