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Coupang has recently grown rapidly with the so-called rocket delivery, which can be received tomorrow even if it is late today (29th). What's more, corona has made people buy more products online, and orders have been increased.

Reporter Lee Seong-hoon covered this.

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A worker at Bucheon Logistics Center in Coupang confessed that close contact between employees was common even during the Corona 19 epidemic.

[A Mr./Coupon Bucheon Logistics Center worker: When packing, the hand sometimes rubs, and the distance between the front and the back is narrow. I have no choice but to work as my body crashes.]


Although it is an online commerce, 'rocket delivery', which has been established as a strength, cannot be avoided in the end.

From 'pick-up', where orders are picked up from warehouses and shipped to camps, which are packaging and regional agencies, much of the process is manual.


Coupang's average daily order volume is 3.3 million.

It has increased more than 1.5 times since the corona crisis, and the way Coupang chose to prevent the shipping crisis was to hire regular workers.

[A Mr./Coupang Bucheon Logistics Center worker: 97% are contract workers and daily workers.

Due to the small number of managerial positions, it is true that the response to safety management and especially corona is also poor.] Due to the nature of the work, it is difficult to keep a distance . In particular, workers in daily jobs often work in parallel with other distribution centers.

In addition, there are concerns about the spread of viruses in local agencies, as there are many part-time delivery articles delivered by private vehicles as well as directly hired delivery drivers.

[Lee Jung-hee / Professor, Department of Economics, Chung-Ang University: Whether the quarantine issue is full-time or non-regular, I think the company should be responsible and prepared for this issue.] In the

US Amazon, the situation is similar, and there have already been 8 deaths.

The American media also revealed that "Amazon Logistics Center is working with shoulders and elbows despite the combined size of 26 soccer fields."

Being negligent in preparing for the infection due to focusing on expansion was a crisis in the e-commerce industry as well as society.

(Video editing: Jongwoo Kim, VJ: Min-gu Jung)