Kakao started offering emoticon coupons yesterday (5th) as compensation for a crash caused by a data center fire.
Users are complaining.
Let's see why.
In October of last year, Kakao started paying 'mind packages' to users as compensation for the deadlock.
This includes three types of emoticons as well as a 1-month pass for Tok Drawer Plus, which allows you to store photos and videos in one place.
Voices of dissatisfaction are already coming out.
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First of all, two out of three free emoticons have a limited use period of 90 days, and the Talk Drawer Plus pass is only available to the first 3 million people.
In particular, in the case of Tok Drawer Plus pass, there was criticism for the fact that regular payments are automatically made when the free period ends.
Netizens are responding with comments such as 'I don't understand that damage compensation is first-come, first-served' and 'If it's a service that pays automatically, it's marketing, not compensation'.
As the controversy arose, Kakao took measures to make it possible to cancel reservations when registering a Talk Drawer Plus pass.