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I was informed that the government's newly created welfare system continued to fail and the subsidy was not being paid properly.

Even today (the 23rd), when the basic pension is given to 6.1 million people, the error still continued, and those who did not receive the money on time received loans to make a living right away.



Reporter Han Seong-hee reports.



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There are 7 types of welfare benefits paid today through the new 'Social Security Information System': basic pension, child allowance, and childcare allowance.



Among those aged 65 and over, the bottom 70% of recognized income earners receive the most basic pension at 6.1 million.



However, there were many cases of non-payment due to unresolved system errors for more than two weeks.



Local government officials went into manual labor.



[Seoul A-gu Office Welfare Officer: When a complaint comes, if it is possible to take action (based on the system), you can solve it, but the computer does not work properly, so it is a situation where people are only being cursed, now.]



Welfare such as nursing homes operated with government subsidies The facilities held an emergency meeting.



[((System) Are you connected well, now?) Not at all.]



Because the subsidy is not coming in, we cannot even pay the employee's salary today.



[Lee Sook-young / Director of Incheon B Nursing Home: There are 30 employees, and if there are 30 employees, the salary is 80 million won.

What should I do right now, where do I borrow 80 million won right now?]



Since the opening of the new system, the number of complaints from welfare facilities alone has exceeded 15,000.



[Seoul A-gu Office Welfare Officer: (The elderly) is in a situation where he needs to have dentures, but all of them have been extracted.

It's been two weeks since I've been in a state of not being able to pass things like death or anything like that because of the delay in setting up medical benefits...

.]



Oh, a 30-year-old raising a child alone in Seoul, did not receive 570,000 won, including support for single parents and housing benefits.



She took out a loan with her own insurance as collateral and hastily stopped paying her credit card bills.



[Mr. Oh / Social Welfare Beneficiary: (The ward office) says 'I will pay the (unpaid amount) together on the 20th of the next month', but the card price and living expenses are not all, so I have to make up for it first...

.]



The government said it would stabilize the system by the beginning of next month, but there are concerns that it is unclear whether the system will be able to meet the deadline even within the system promotion team.



(Video coverage: Kim Hak-mo, Lee Chan-soo, video editing: Park Chun-bae, CG: Son Ho-seok)