Welfare system is messed up, and unpaid riots in the end... "I can't even pay my rent right now"

<Anchor>

We told you yesterday (19th) that you may not be able to receive this month's subsidy on time due to errors in the government's newly created welfare information system, but what we were worried about actually happened.

Originally, I was supposed to receive money today, but there are many people who did not receive the subsidy at all or received less.

Let's take a look at reporter Han Seong-hee's report and point out more problems.

<Reporter>

Sighs and complaints erupted all day at a low-income self-supporting work place in Yangsan, Gyeongnam.

Due to an error in the welfare system, 10 out of 30 workers did not receive the basic housing benefit they received on the 20th of every month.

[Recipient A: (of the beneficiaries of self-supporting workplaces) two-thirds (salary) came out, and about one-third of them said it was still not possible due to (system) errors, and those who did not receive it this time (at the city hall) carry over to the next month You can also receive guidance like this...

.]

I'm worried about the monthly rent I've paid since I received housing benefits.

[Mr. A / Housing Beneficiary: We are going to die without that money, but now there is a riot.

Call (City Hall) to ask for it and...

.]

This is because the government's social security information system, which was newly opened on the 6th, has been in error for 2 weeks.

[Welfare officer in Yangsan-si, Gyeongnam: (When determining the beneficiaries of housing benefits) If the housing survey is reflected by the end of the month, it will be provided if it is not reflected by the end of the month (in the system)...

.

(When it will be given) I can't say for sure.]

It's not just housing benefits.

There are 30 types of subsidies to be paid today, such as livelihood benefits, single parent subsidies, and youth subsidies.

In the case of Mr. Lee, who lives in Daegu, his living wage was 50,000 won less.

[Mr. Lee / Recipient of Basic Livelihood in Daegu: (Sparingly) You should buy it at a convenience store, huh.

They said that I can't do it right now so I can't work.

The person in charge has a problem with the computer system...

.]

On the internet community, there have been several articles saying that they did not receive the welfare subsidy on time.

[Seoul A-gu Office Welfare Officer: There were a lot of inquiries from those who received underpaid housing benefits.

(Complaints in general) I think there were about 100 calls.] On

the 23rd, basic pension and childcare allowance will be additionally paid, so there is a possibility that confusion will continue.

---

<Anchor>

Reporter Han Seong-hee, who covered this content, is here.

[Reporter Han Seong-hee: There are about 4,492,000 people who should receive welfare benefits today.

Since the government said about 95% of them were paid, about 220,000 people didn't get it.

The government said it was paid in a broad framework, but how exactly it was paid is still unknown.

There may be cases where the payment was not made because the moving-in and move-out was not understood, or the amount itself was small, so there may be more errors.]

[Reporter Han Seong-hee: The government promised to pay more within this month.

However, local government officials who are in charge of the payment work say that the officials in charge are opaque.

Information should be entered correctly and the system should be connected, but there are still many errors in this part.

Previously, local government officials came to work on the last holiday and did manual work, but they could not prevent non-payment.]

[Reporter Han Seong-hee: Six days before the opening of the new social security information system, the company said that the quality was not normal and the opening was not easy.

However, the government thought it would be easy to use it in parallel with the old system and opened it.

However, the welfare system must not have any gaps.

This is especially true for the underprivileged.]