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Samsung Electronics launched a free repair last month as the glass door of the washing machine broke one after another.

However, as a result of our coverage, Samsung was already aware of the problem, and since last June, it has been producing with a change in the manufacturing method, but it is confirmed that some of the defective products made before are still sold.

More than 14,000 washing machines have been sold in this way.



This is the exclusive report by reporter Jung Jun-ho.



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Glass shards are scattered in front of the washing machine.



It was a Samsung drum washing machine, and the glass door broke and fell due to poor adhesion.



Since the end of last year, more than 200 similar accidents have been reported to Samsung.



After media reports and government investigations followed, Samsung belatedly announced the free replacement of glass doors on the 18th of last month.



Twenty-four models produced from September last year to May of this year were eligible.



There was a reason it was limited to last May.



Samsung changed the method of attaching glass doors from the production volume in June.



This is a measure that recognizes the seriousness of the matter and corrects the defect.



However, even after changing the manufacturing method, Samsung sold some of its existing products without compensating for defects.



From June 1, when the construction method was improved, to August 18, when free replacement was promised, 14,865 existing products were sold on the market.



13.8% of the current replacement target.



[Kim Hoe-jae / Member of the Democratic Party of Korea: Continuing to sell defective products is a serious deception that threatens the safety of consumers as well.

It is natural to stop selling defective products.]



Samsung Electronics said, "The stock supplied to the sales agency was judged to be general defective before free replacement measures were taken, but not all of the products were sold to consumers." "Currently, we are also preemptively replacing products in our dealerships," he explained.



It seems difficult to avoid criticism that Samsung, which puts quality first, has not taken sufficient measures to prevent accidents.



(Video coverage: Kim Nam-seong, Yang Ji-hoon, video editing: Lee Jung-taek)