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A pizzeria owner who misunderstood the delivery order and made a larger size pizza than the customer requested has taken out some pieces of pizza and delivered it, causing controversy online.
Yesterday (21st), several online communities centered on pizza shop reviews and photos captured by the owners of the restaurant spread.
According to the photo, customer A ordered a 33cm large pizza (8 slices) through the delivery platform on that day.
However, store owner B, who misunderstood the order, made a 46 cm big pizza (12 slices), and after subtracting 4 slices, only 8 slices were delivered to customer A.
In a review, Mr. A said, "I saw the wrong order and made a large one and took out that much pizza piece. It would have been better if I had made a new one. It felt like someone ate it."
President B, who saw the review, replied, "I'm really sorry. If I made it again, I couldn't help it because it would be delayed for more than 20 minutes."
The large size has a price difference of 3,000 won or more.
Wouldn't it be nice if I gave you a big pizza that I didn't even order?"
He continued, "Originally, I'm not salty. My regulars will know it well. Most of them order a big pizza. Did you give it two stars because you're not feeling well? It doesn't matter." Even if you make it and send it, the customer will say that it doesn't matter because you pay for it? If you know how to do business, you won't be able to do this."
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<Written by the owner of the pizza restaurant in the review of the delivery platform>
Mr. B said, "It takes a while to make a potato pizza. Would it feel good if you canceled (order)?" "I don't know why people only think about their own interests and feelings in life. If you think that the other person made a mistake, you can't just overlook it." inquired.
Then he said, "No one touched it, and I sent the pizza as it was, except for 4 slices, but I even took a picture of what was such a great pizza."
Netizens who saw the post commented, “If I had responded well, I would have secured a regular with 5 reviews”, “He claimed that he was the one who made the mistake and that it was the customer’s fault”, “Of course it feels good when something big comes, why is it bad?”, “The response is not good. It's so shameless."