Due to torrential rain, there has been a lot of inconvenience on the way to and from work in the metropolitan area for several days.

As subway and road control situations continue to change, we need to inform many people quickly, but government agencies' apps and sites are not doing their job.

Reporter Shin Jeong-eun covered it.


Rainwater poured into the subway station like a waterfall, major roads such as Olympic-daero and Gangbyeonbuk-ro were submerged, and traffic in the metropolitan area was paralyzed by the last torrential rain, causing great inconvenience to citizens.

[Won Soon-ok / Seo-gu, Incheon (last 9th): The train was locked from where I was going to Sinnonhyeon.

When I asked to take the bus, he said he wouldn't come, here.

So I'm wandering down again.]

To check the road control status and real-time traffic information, there is the Topis site, an official window operated by the Seoul Metropolitan Government, and the Seoul Transportation Corporation's Tota Subway application, but it was difficult for citizens to find it.

[Sungyeja / Gwanak-gu, Seoul: (Have you heard of Topis or Tota Subway?) I didn't hear it.

It's unfamiliar.]

[Hyeonwook Kang/Guro-gu, Seoul: No.

I've never heard of it...


Seoul Transportation Corporation also sends notifications on its official Twitter, but in many cases real-time information is not reflected in a timely manner.

On the night of the 8th, the non-stop pass at Isu Station on Line 7, where the ceiling collapsed and rainwater flowed in, was notified through the official Twitter after 35 minutes.

Seoul Transportation Corporation's Twitter account has 32,000 subscribers.

The number of downloads of the Tota Subway app was 600,000 cumulative as of the end of last year, but considering the fact that 8 million people transported the subway in Seoul on the 8th day, when the heavy rains were severe, and the average monthly user reached 170,000 people, it is an insufficient level.

The elderly, who are weak in transportation, cannot even access real-time information because it is difficult to search the Internet or use apps.

[Kim Hyang-rye / Geumcheon-gu, Seoul: I don't know that because I'm old.]

Each subway line, bus route, and road have different management entities.

Another problem is that it is difficult to grasp traffic information in the metropolitan area at a glance.

[Seoul Transportation Corporation official: We are not in charge of disaster text messages, so it is a difficult part.] In

disaster situations, it seems that more detailed measures are needed to consider the transportation vulnerable and prevent safety accidents.

(Video coverage: Jeon Gyeong-bae, video editing: Park Ki-duk, CG: Im Chan-hyuk)