Zhongxin Finance, March 11 (Reporter Wu Tao) Recently, some media reported that on February 5, there was a dispute about leaving the car on the emergency road near the checkpoint in Beijing, and passengers of the Dida ride claimed to show the nucleic acid certificate at the checkpoint. At the time, the car owner asked himself to cooperate and lie, and finally he was "pushed" off the car by the driver and put it on the emergency lane of the expressway.
On March 11, Dida Travel’s official response said that the dispute had been properly handled before the media reported it. Since both the owner and the passenger voluntarily turned off the “trip recording protection” function during this trip, the dispute could not be fully restored. The whole picture.
However, according to the visit records of car owners, passengers and platform customer service, the known situation of the platform is now presented as follows for the public to understand.
The owner of the car stated in the first phone call with the customer service:
That's right, we went through the checkpoint to check the nucleic acid (certificate), and we advanced to the Hebei Wanzhuang checkpoint.
The passenger sat in the co-pilot and showed it first.
The inspector asked if we could do it together, and then I said no, and I started to look for it. After a long time of searching, it was not easy to check here. I came from Shandong.
I checked from Alipay and the official account of the testing agency, and then the inspector asked if they checked together. I am a more honest person, so I said no, and the passengers also said no.
When the (nucleic acid) test results were found later, the inspectors let me pass.
After I passed the checkpoint, I said to myself, I was too real just now, I knew it earlier and said that it would be enough to do it together, and maybe someone would let me pass.
In the end, she said who could help you to say that, what would you do if we were found at that time, and who would dare to take responsibility if you found me.
I got a little angry. I said who used you to prove it. I said twice myself "I'm not doing nucleic acid together." Do I need you to prove it?
She said that there is big data now. I said that there is no need to worry about big data. It’s not that we haven’t done nucleic acid. It’s time to check it. She kept chattering, and I got angry.
After passing the checkpoint, she picked up the phone and called. She didn't know what she was calling. The 110 call was still a complaint number.
I said you complain, or you should get off the bus and stop sitting.
So she got out of the car.
After getting off the car, I was stuck in traffic, no more than 800 or 900 meters. I felt a little bad. I had a friend who was traveling with me in the car. I said to my friend, why don't you use my mobile phone to call her and ask her? She came back, but couldn't get through.
The passenger's self-report in the first customer complaint call:
I am now in Langfang, Hebei, on the highway, and there is no one there.
If I don't get off the bus, your driver will beat me just now, because we need to check nucleic acid when we enter Beijing from Hebei. I don't know the driver. The inspector asked if we did the nucleic acid together.
I said no, everyone must show it for inspection.
He disliked me for not giving him proof. He kept scolding and scolding. After scolding, I couldn't help it, so I called, and after a few words, he was going to beat me, he was going to beat me, I I started calling 110, and he still pushed me out of the car.
Dida Travel said that the platform system showed that since 16:50 on the same day, the car owner’s mobile phone number called the passenger’s mobile phone number four times through the platform virtual phone.
(over)