<Anchor> In



some apartment complexes, delivery boxes were often piled up because delivery vehicles could not get inside.

Recently, an apartment in Gangdong-gu, Seoul, is experiencing such a courier disruption.



Residents and courier drivers complained of great inconvenience, and reporter Jeong Ban-seok reported on the site why this was happening and there was no solution.



<Reporter> At the



beginning of this month, the parcel service disruption began as parcel delivery vehicles were banned from passing through the ground at the beginning of this month.



The underground parking lot is only 2.3m high, but 2.7m high courier vehicles are blocked from passing above ground.



When the apartment side prevents even stacking boxes at the entrance of the complex, drivers are carrying packages by cart.



It is a very large complex with 53 buildings, so you have to go 1km to the far end.



[Courier: It takes a long time, really.

There is no parking area.

Dragging the cart to there is annoying that things will fall, and there is a risk of loss...

.] The



apartment side explained that because it is a park-type complex, there is no roadway on the ground, and it has prevented vehicle movement, saying that children may be exposed to the risk of accidents.



However, if a low-floor parcel delivery vehicle with a low height comes, there is no problem, but it is a difficult request for a delivery driver.



It costs millions of won to lower the height of the vehicle, and it is not possible to carry as much as the car is smaller.



It is a low-floor vehicle with a height of just over 2m.



Compared to regular courier vehicles, the amount of cargo that can be loaded is small, and it is difficult to raise your head when putting in and out items.



Because of this problem, since 2019, the height of the underground parking lot was increased to 2.7m or more when building an apartment, but this problem is repeated in park-type apartments built before that time.



[Apartment residents: Anyway, we made a structure that could not be entered, and it is us and the courier who are taking the damage.

I think there should be a system that can be safely and conveniently left behind.]



There seems to be a need for compromises, such as creating a delivery drop-off point in several places or allowing children to enter the delivery vehicle to avoid the school hours.



(Video coverage: Yang Hyun-cheol, video editing: So Ji-hye, VJ: Kim Jong-gap)