Windows 10 “blue screen” scam -
Geeko
A new scam is currently targeting Windows 10 users. It is manifested by the sudden appearance of the famous blue screen, synonymous with a technical problem, except that in this case, it is a counterfeit that aims to scam users. Windows 10 users.
The page states that the computer has been locked due to a virus and the user may lose all of their data.
To avoid this, users are advised to call a phone number that will put them in contact with Windows technical support.
The illusion is particularly compelling.
This counterfeit indeed includes all the codes of the official Windows blue screen, which prompts users to contact the indicated telephone number.
Faced with the threat of losing personal files and having their banking information stolen, victims can easily give in to the pressure.
Windows 10 "blue screen" scam plagues - geeko
Screenshot The Voice of the North
In reality, as the cybermalveillance.gouv.fr website points out, it is indeed a scam since the famous Windows technical support number is not correct.
It actually refers to the perpetrators of the scam who pose as Microsoft pseudo-troubleshooters.
The latter indicate that they will have to take control of the device to install software that they will charge their victims.
The goal is obviously to extract money from their targets.
Don't panic
You are advised not to call the given phone number, restart your computer, clean its web browser and uninstall all suspicious applications from your device.
Microsoft lists several other tips on its Tech Support Scams page, a type of scam that's particularly common in the IT industry.
If you're in doubt about a so-called Windows tech support phone number, search through your smartphone or other computer.
You should have some information about it quickly.
If it is genuine the Microsoft site will list it, if it is not you might come across testimonials from other users.
Besides the phone number, the text on the page can also tease you.
It is quite rare that the Windows blue screen indicates that your Facebook credentials are potentially stolen.
In addition, in the event of an error or problem, the exact problem code is indicated and not simply "stop code: VIRUS".
Finally, remember to keep evidence (photos, screenshots) and file a complaint with the police.
You can also report your mishap to the Safe On Web organization, this will prevent others from being fooled.
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