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There are people who listen to such rants as they work to exhaust themselves every day. These are the nurses who take care of corona patients, and some confirmed patients are angry that they don't like rice and that the delivery is late, and even the guardians are making ridiculous demands.

Reporters Choi Jae-young and Shin Seung-i will tell you whether there is no way to protect the nurses from such tyranny.

<Reporter Choi Jae-young>

[It's hard to put it in my mouth... "Is it possible to entertain guests like this?" and "Do it right"... .]

Recently, reports have poured out to Mr. Oh Sung-hoon, a nurse human rights activist who was a nurse.

[Sung-Hoon Oh/CEO of Nurse's Note: (At a hospital) I am providing hotel meals, but'I am not hospitalized like this to eat this cheap.' 'It is said that she is angry with the nurse and talking. (Some characters are confirmed), and also, that the remarks might also feel that the sexual humiliation, who is also saying that those who shoot films nurses and laughing shots, dont care for the resident to '24 hours'.]

Reporters and An incumbent nurse at a local hospital in Seoul, whom I contacted, is even cursing for not doing errands.

[Corona Hospital Nurse: Selfish Xs swearing like this because the delivery arrived but didn't bring it right away... .] In

recent years, even patient caregivers are making it difficult for nurses.

[Corona Hospital Nurse: (Guardians) will buy and send fruit or something like this, so divide it up little by little and keep taking care

of it. Don't discharge (patient). If you leave the hospital, you won't get it. My family won't get it... .]

Nurses in the corona ward, wearing sweaty protective clothing with fear of infection behind, nursing work, food service, and even cleaning.

However, extreme emotional labor is being added to this.

[Kim Moon-kyung/Seoul Seonam Hospital Nursing Department Head: (Now) I am in a very difficult state physically. It seems like it feels a little stronger to accept it when it comes to psychological problems in a difficult state.]

<Reporter Shin Seung-i>

This is an internal report that reviewed how a local medical center could protect medical staff from the tyranny of some patients last year.

It is pointed out that if a patient swears or harasses him by making words that he does not have, he can sue or accuse him of insult or defamation, and even if he scares the medical staff with harsh words, he can pay a fine of not more than 100,000 won.

If sexual insults are given, the sexual assault punishment law or the crime of insults, or if the demands are not met, and if they scream and riot, they will be subject to business obstruction, and each can be punished with a fine or higher. How helpful is it?

According to a survey of 18,000 nurses nationwide, only 1.5% of cases were resolved through official organizations or laws when they heard violent words from patients.

Someone who just put up with it? 8 out of 10.

It is because of the perception that patients are the objects to be cared for, and the reality that the caregiving is all the responsibility of the medical staff after developing problems.

[Corona Hospital Nurse: It is so overwhelming to work for 8 hours while thinking about that (legal response). I think there are a lot of parts that say,'Oh, I'm just hurt' and just do that.] In

the case of damage, it is a principle that the hospital protects medical staff by excluding them from work, but it is not easy in a situation where corona patients are rapidly increasing.

[Corona Hospital Officials: (Prior to Corona), there were cases of forced discharge or such cases, very occasionally, very severe cases, but this is the part where discharge is not allowed... .Where will these people (corona patients) go when they are discharged?]

[Jung-Hoon Lee/Director of the Seoul Metropolitan Emotional Worker Rights Protection Center: Clear punishment guidelines and regulations that (medical staff) should be protected abroad." In Korea, we don't know what patients should do and what they shouldn't do.] It is

no longer a time to rely only on the sacrifices of medical staff, but to actively intervene by medical institutions and governments.

(Video coverage: Lee Byeong-ju, video editing: Kim Jong-tae, CG: Hong Seong-yong, Choi Jae-young, Lee Ye-jeong)