Hackers are asking $ 10 million (8.58 million euros) from sports watchmaker Garmin to end the digital hostage situation, a source told BleepingComputer . Since July 23, Garmin Connect systems have been down, preventing athletes from automatically sharing their activities. Customer service is also unreachable.
After ZDNet , BleepingComputer now also reports that there is ransomware: software that encrypts files and systems and promises to release them if the victim transfers an amount.
BleepingComputer has another go around regarding the amount of the ransom. However, the site is certain that Garmin has been taken digitally hostage, something the company itself neither confirms nor denies. The attack was first discovered by employees of the company on Thursday.
Garmin remains silent about the incident in all languages. On its website, the company only speaks of "a malfunction" which is resolved "as soon as possible". Details are missing. NU.nl has asked the company for more information, but has not received any response so far.
Garmin sports watch users can continue to use it, but due to the issues, results cannot be automatically linked to fitness apps, such as Strava or Runkeeper. Garmin users can, however, connect their device to a computer via USB to manually upload the files to a service.