Faced with the explosion of its popularity with the increase in telework, the videoconferencing application Zoom has announced measures to strengthen its security in response to questions from the American justice system, worried about the increase in hacking attempts.
The company will seek "all (its) technical resources to (focus) on (its) main issues of trust, security and confidentiality," said its founder Eric Yuan, in a letter published Wednesday evening.
Reports of hacks
Eric Yuan said that Zoom would work with third-party experts and users "to understand and guarantee the security of all of our new consumer use cases." "He also plans to host an online presentation every Wednesday" to share security and privacy updates with our community. "
The announcements come after a letter was sent Monday by New York State attorney Letitia James, asking what Zoom intends to do to ensure the privacy and security of its users. The FBI office in Boston said in a statement Monday "having received several reports of teleconferences disrupted by pornographic or hateful images and threatening language".
An explosion in the number of connections
These hacks took place while Zoom is widely used not only by individuals and businesses, but also in many schools, now closed and passed to online courses with the coronavirus pandemic. According to Eric Yuan, the platform reached in March more than 200 million participants in daily meetings, free and paid. The application counted 10 million last December.
"In this period of isolation, we at Zoom feel incredibly privileged to be able to help you stay in touch," said the boss of the company. “We also feel invested with immense responsibility. The use of Zoom exploded overnight - far exceeding what we expected when we announced our desire to accompany people for the first time in late February, "he added.
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