The Zwolle hosting company Yourhosting has been hacked, the company reports Wednesday. The hacker may have gained access to unencrypted login details and is asking for ransom. The company "does not negotiate with hackers" and has reset the passwords of customers' e-mail accounts as a precaution.
Yourhosting is a company that, among other things, registers internet domain names and offers cloud services. Bart Carlier, CEO of Yourhosting, tells NU.nl that not all customers of the company have been affected. Only the company's chat service has been hacked.
It is unclear whether data has actually been leaked, but according to Carlier the risk is high. "We have therefore taken drastic measures and have decided to preventively reset the email passwords of a large proportion of our customers. This password reset is intended to ensure that the data that may have been captured by the hacker is unusable."
It is not clear how the hacker gained access to the system. The hack investigation is still ongoing. The company has reported to the Dutch Data Protection Authority (AP) about the possible data breach and reported it to the police.
"Your hosting does not negotiate with hackers"
According to Carlier, the hacker asked the company for crypto coins, Yourhosting does not respond to that. "Exactly how much money is involved is irrelevant. We will not pay. Paying does not guarantee that the data will be secured. Your hosting does not negotiate with hackers and we therefore do not comply with the requirement," Carlier tells NU.nl .
Cyber criminals more often ask hacked companies for ransom. For example, at the beginning of February it became apparent that Maastricht University (UM) had paid 197,000 euros in ransom to free its computers from the rogue software that took the university network hostage just before Christmas. The university paid the perpetrator 30 bitcoin on 30 December.