"Hello," said the voice of a man. Alyssa LeMay, 8, was in her room when she heard the male voice preceded by strange music and new sounds for her. Alyssa thought she would be one of her sisters, but the room was empty. "Don't you want to be my best friend?" He listened clearly.

The male voice was also not that of his father who, in addition, was at the other end of the house but that voice was not only that of a stranger but that he reproduced what little Alyssa did in her playroom , where she knew I was alone.

Over the course of several minutes, the man turned to Alyssa and tried to persuade her to misbehave and repeat her bad words, according to a copy of the video obtained by The Washington Post .

The sound of Tiptoe Through the Tulips , a song from the 2010 Insidious supernatural horror movie, was the melody that put Alyssa on alert in her room. The hacker's sudden greeting causes the little girl to panic and move her head from side to side in search of the face of that male voice that speaks to her.

- "Who you are?" the girl who receives racist insults from the voice screaming at him asks.

- " I am your best friend . You can do whatever you want right now. You can make your room dirty. You can break your TV "

Alyssa, already distraught repeats the question until she shouts:

- "Mom!"

- "I am your best friend. I am Santa Claus," says the voice that then adds:

- "Don't you want to be my best friend?"

- "I don't know who you are," says Alyssa, ending the conversation and leaving her room.

The camera's microphone picked up the girl's audio telling her father what happened. "There's someone weird upstairs," he says.

Ashley LeMay, Alyssa's mother, said her husband immediately sent her a text message and disconnected the cameras. The worst part of watching the video was seeing her daughter calling her and not being there. "That was the most chilling part for me," said LeMay. "She is asking me for help and there is nothing I can do to protect her at that time."

The LeMays warned, through US media that they provided a video of the scene, that the man was able to interact with his daughter after hacking a Ring security camera that had recently been installed in the room that Alyssa shares with her two younger sisters They published their experience so that other parents became aware of what might happen to them.

"I can't even express in words how bad I feel and how bad my children feel," Ashley LeMay told The Post last Thursday. "I did the exact opposite of what I intended by adding another security measure . I have put them at risk and there is nothing I can do to reassure them. I cannot tell you that I know who it is. I cannot tell you that it will not appear in our house in the middle of the night".

The LeMays, however, are not the only people who have experienced this nightmare in recent weeks. Several Ring users across the country have reported that their security systems were also infiltrated by hackers who harassed them through the camera's two-way talk feature. (Ring is an Amazon product and the owner of Amazon is Jeff Bezos, owner of The Washington Post ).

"He seemed trustworthy"

A spokesman for Ring told The Post in a statement early Thursday that what happened to the LeMays "is not related in any way to a breach or commitment to Ring's security." Who is behind the attacks "often reuse stolen or leaked credentials from one service to other services," said the spokesman for Ring. He added that "customer trust is important to us and we take the security of our devices seriously."

It was precisely trust that led Ashley LeMay, 27, the mother of four children, to buy this security camera model after almost two years of searching worried about possible privacy violations. Their doubts dissipated when most of their neighbors, from a small town in northern Mississippi, had installed this type of Ring cameras. The mother of an Alyssa companion also recommended this indoor camera.

"It seemed that no one had ever had any problems with her," the mother said. "Everyone seemed to go with the same brand, so it seemed trustworthy." The family bought two cameras. One installed it in the baby's room and another in the girls' bedroom.

Le May works the night shift in a hospital laboratory and the installation of the cameras not only gave him "peace of mind" but also helped his children feel safe until the hacker appeared in their lives on December 4 .

The family contacted Ring to report the facts and find out where the hacker had acted, but the answers do not convince the Le May family that he believes the company is not taking his complaint seriously and throws balls out.

"To be honest, I felt they were trying to blame me . As a mother, I already feel guilty enough to let this happen to my family ... There is no need for that," said the woman.

Meanwhile, Ring users from other places have also reported being hacked . Over the weekend, a family from Cape Coral, in Florida, said a man began talking to them through his camera and making racist comments about his son, asking them: "Is your child a mandrel, like the monkey ? ", as reported by WBBH, quoted by The Washington Post

The same thing happened to a woman in Atlanta, who was shouted at while she was in bed, as well as a couple from Grand Prairie, in Texas, who say they were threatened with demanding a ransom.

According to the criteria of The Trust Project

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