Video streaming service Netflix announces Thursday afternoon at 4:30 pm that the platform can be used again. It was difficult to access globally for two hours. Error messages regularly appeared during video playback.

For example, the message appeared that the Netflix service is not available. reported a large increase in the number of complaints about Netflix failures since 2.30 pm on Thursday afternoon.

Netflix webcare employees write that there are "technical problems" on Twitter. The service seemed to work in some cases and not in others.

Netflix offers its customers an apology for the problems.