Users with a T-Mobile subscription complain about slower internet since the telecom company no longer directs its internet traffic via Amsterdam, but via Germany.
Internet traffic from T-Mobile now appears to run through the network of the German parent company Deutsche Telekom, specifically the AS3320 DTAG node. For this, this was always done via the Amsterdam Internet Exchange (AMS-IX), the internet node in Amsterdam.
On T-Mobile's Internet forum, customers have been complaining for a few days, reporting delayed data transfer and slower download speeds. T-Mobile had redirected the routes of internet traffic for a "quality improvement," said a T-Mobile spokesperson.
According to customer service, problems with rerouting would not affect all customers. How many customers are experiencing how many problems is not clear, but T-Mobile speaks of a "small group".
"We have done this to improve quality and we did not expect it to affect customers," said the spokesperson. "We now work day and night to add significant capacity to specific routes on the network."