Old models of the Nintendo Switch cannot be exchanged for a new variant with improved battery life. Nintendo says this in a statement to The Verge and Mashable . Earlier this week, rumors surfaced that the game console could be exchanged for free after Nintendo customer service had suggested this.
Nintendo will release a new model of the Nintendo Switch later this year. This console is available from September and has a better battery that lasts up to 9 hours instead of 6.5 hours. This is probably due to a new, more efficient chip in the device.
Nintendo customer service last week informed games site Polygon that people who bought the old model from July 17, the date the new Switch was announced, could trade it in for free. Only the shipping costs should be paid.
In statements to American media, the PR department of Nintendo invalidates the customer service story. The company explicitly writes that there is no trade-in program to exchange the old Nintendo Switch for a variant with a better battery life.
In addition to the Nintendo Switch with improved battery runtime, another model of the game console will be launched on 20 September, the Switch Lite. This variant is smaller and cannot be connected to a television, as is the case with the regular Switch.
Addition: It has been made clear in the article that both the Nintendo Switch with improved battery life and the Nintendo Switch Lite are available from September.