Hangzhou, September 9 (Xi Jinyan Shi Dongjie) On September 21, the Hangzhou Asian Games ushered in the highest peak of delegation entry in a single day, and more than 9,21 Asia-related personnel from delegations from 35 countries and regions will arrive at Hangzhou Airport to start the Asian Games journey.

At 21 a.m. on the 8st, 284 members of the Thai sports delegation landed at Hangzhou Airport after a four-hour flight on flight CA734. After health quarantine and border inspection, the delegation successfully collected their luggage, went to the ground transfer and pick-up point under the guidance of volunteers, took a direct shuttle bus, and went to the Asian Games Village.

A Thai sports delegation arrives at Hangzhou Airport. Photo by Shi Dongjie

According to the arrival and departure management system, as the official entry and exit port of the Hangzhou Asian Games, Hangzhou Xiaoshan International Airport has guaranteed a total of 488 inbound flights to Asia, transporting more than 5890,175 athletes from various countries and regions, members of the Olympic Committee, technical officials, media, broadcasters and other event personnel. On the same day, Hangzhou Airport is expected to welcome 18 Asia-related flights, especially during peak hours, and will guarantee 900 inbound flights within one hour, with nearly <> Asia-related personnel.

How to ensure the entry of personnel and materials during peak hours? Through the arrival and departure management system and the event personnel itinerary information analysis system, the arrival and departure command center of the event general headquarters collects the characteristics of inbound flights, personnel and materials on the day in advance, relies on visual charts to achieve comprehensive display of data, analyzes the flow of personnel, and flexibly deploys service forces to cope with peak challenges. During the peak hours of centralized entry, the original 4 "Asian Games special channels" were increased to 6 to 8, and more than 120 foreign language volunteers were arranged to work at the same time to improve the service guarantee capacity of short-term centralized arrivals and departures.

"As early as a week ago, we predicted through the system that the three days before the opening ceremony on the 20th, 21st and 22nd will usher in the peak of inbound passenger flow. To this end, the arrival and departure command center is combined with airports, customs, border inspection and other units, analyze the possible blocking points on the arrival line, increase channels and personnel, and ensure that the Asian Games personnel go smoothly. Li Jun, deputy commander of the arrival and departure command center of the general headquarters of the event, said.

A Thai sports delegation arrives at Hangzhou Airport. Photo by Shi Dongjie

Digital technology has injected "new momentum" into the service work. For example, the arrival and departure management system and the event personnel itinerary information analysis system, relying on data sharing and other means, collect customer group information in advance to achieve dynamic tracking and real-time analysis of arrival and departure data. Airport Customs has integrated multiple links such as passenger health declaration verification and hand baggage inspection in the entry quarantine area to achieve one-stop supervision. Border checkpoints predict the trend of customs clearance traffic in advance, set up an Asian Games emergency reinforcement team, respond to large traffic, and innovatively realize electronic verification of identity registration cards, so as to facilitate rapid customs clearance for unaccompanied personnel.

At the same time, in view of the difficulties in baggage protection for large-scale events, the arrival and departure command center coordinated the airport to strengthen the support force of baggage loading and unloading, and reminded the participating delegations to post special baggage tags for the Asian Games at the front station to shorten the arrival time of baggage. Among the various sports equipment carried by athletes, such as oars, kayaks and other oversized baggage, the length of which is more than 3 meters, and the normal check-in process cannot meet the entry conditions. To this end, Hangzhou Airport innovatively designed 8 special luggage trolleys with guardrails, which can carry 8-10 pieces of large luggage at a time, and the loading capacity is nearly 3 times higher than the original luggage trolleys at the airport, so as to achieve efficient and rapid support of materials.

A Thai sports delegation arrives at Hangzhou Airport. Photo by Shi Dongjie

"The excess baggage of a commercial flight entering Asia is usually about 30 to 40 pieces, while the excess baggage of a charter flight in Asia often exceeds 100 pieces, which is very inefficient and easy to slip off by traditional baggage trolley. In response to this demand for oversized baggage protection with multiple batches and multiple pieces, we have developed this special luggage trolley. Hu Shuai, manager of the baggage department of Hangzhou Airport Ground Support Company, said.

In addition to personnel and materials, the first batch of racing horses also arrived at Hangzhou Airport on the same day. At 2 a.m., 51 racing horses entered the country after more than 10 hours of flight. In order to do a good job in guarantee, Hangzhou Airport and Customs, in accordance with the requirements of "people and horses are not separated", set up a special team for horse transportation support in advance, and allocated tractors and forklifts to strengthen on-site loading and unloading transportation. Three hours later, the horse racing smoothly completed the customs clearance procedure at the port, and 3 horse-drawn carriages loaded with horse racing drove out of Hangzhou Airport. Next, these racehorses will also be quarantined in quarantine at the quarantine site. After passing the quarantine, he will make an appearance in the Asian Games. (End)