Anicet Mbida 06:54, October 27, 2021

Every day, Anicet Mbida makes us discover an innovation that could well change the way we consume.

This Wednesday, he is interested in the end of endless customer service answering machines, everything will be managed directly through the interface of our phone.

Today's innovation should make life easier when you come across a customer service answering machine.

There will be no more need to listen.

You can interact directly on the screen of your phone.

This is for all those who are tearing their hair out when they hear this kind of message "Type 1, for the sales department ... Type 2, for the technical service"

In general, arriving at number 4, we completely forgot the previous options.

You have to listen to everything again.

Now, there is an application that will listen to everything that is said on this answering machine and transcribe it in text on the screen of the cell phone.

Like that, we keep a trace.

And if it detects a voice menu (“type 1, type 2, etc.”), it will draw a real menu on the screen with buttons 1, 2, 3… And next to it, the corresponding text.

Like that, you just have to click to choose.

It's available ?

When will it happen?

It has just been announced by Google.

And it will be integrated from this week on its Pixel phones.

But you know that Google is also the owner of the Android system, the one that powers the majority of phones.

We therefore hope that it will then be extended to other devices.

They also offer another option to avoid telephone canvassing.

When an unknown number calls you, the phone will pick up on its own and say “Hello, you are on Dimitri's cell phone… What do you want from him?”.

There again, it will transcribe everything that is said on the screen.

And if, finally, we want to talk to the person, we pick up and resume the conversation as in good days from the cassette answering machine.

Unfortunately, at the moment, the app only works in the United States.

Here again, we are impatiently awaiting his arrival in France.