According to the Airporthaber portal, the flight from Charles de Gaulle airport was delayed for three hours, but information about the check-in desk did not appear by the right time. Passengers in France learned that the plane had already departed in a mobile application.
"Attempts to contact representatives of the carrier did not yield results, as a result, 30 passengers and the pilot of the airline did not get on the flight," the report says.
Earlier it became known that the Boeing 737 is preparing for an emergency landing in Chelyabinsk due to a malfunction.
The passenger liner landed safely at the airport.