Europe 1 07:57, 21 May 2023

It is true that we copros, we are often missing the plate but the trustees of copro is not bad either. Let me explain, according to the study by Opinion System and Ifop that Europe 1 unveils this morning, it is that the mistrust between the copros and the trustees is still acute. The proof with the official score out of 10 given by the study. Samantha Domingues, Executive Director of Opinion System, explains:

"We are at 6.5 out of 10 of general satisfaction."

It must be said that 54% of respondents said that they had not been alerted to the increase in charges, particularly because of the soaring energy costs. It doesn't matter well for the trustees.

Aren't you a little too them anyway? They do what they can too?

Okay, on some points, they are not helped. For example: on the multi-year energy renovation plan, mandatory since January 1st. 44% of French people feel they are not accompanied by their trustee. The problem is that it's not that simple. Séverine Dorez, head of a copro agency in Calvados:

"Trustees are not trained in these issues. The texts were imposed on us by legislators at specific times with obligations. However, we have not been accompanied on the realization of its missions, we turn to knowing who they also drown in the texts.

Everyone is drowning in history, the quotes for these plans, it's the grab fair.

"Quotes vary from single to double between design offices, project managers and architects who do not know what to put. "

Another problem is the cost of the study, only the plan itself.

"The realization of a multiannual work plan costs for a copro of 100 main lots between 15 and 25,000 euros. So the copros slow down the plans because they are asked for such a sum even before talking about the completion of the work. »

It's true that we don't necessarily want to pay 25 - 30,000 euros for that. A high rate, result in general meetings, it is said:

"We'll see next year. Are there sanctions? No, so we'll see next year. "

From one assembly to another, the question is deferred. To avoid the problem, 59% of the copros surveyed say that the trustee did not talk about energy renovation work at meetings. There is still work to be done.