"Treatment of heavy and heavy accumulation", there is a new solution to the accumulation of letters and visits

  *This article is the content of the fifth issue of "Half Moon Talk" in 2023

  In August 2020, the special work of "manipulating repeated petitions and resolving backlogs" was deployed nationwide.

The reporter of Banyuetan recently conducted research in many places and found that after nearly three years of work, a large number of "bone cases" and "nail cases" that involved a long time, were difficult, and involved a wide range of areas have been effectively resolved.

A large number of backlogs have been resolved

  Gao Hou (pseudonym) from Ning'an Town, Ning'an City, Heilongjiang Province appealed for many times, reflecting the issue of unreasonable compensation for land expropriation.

To this end, the government of Ning'an Town issued a letter of opinion on handling complaints, and the town government held a symposium with representatives of farmers whose land was expropriated to solicit opinions on the expropriation plan.

More than 80% of farmers have passed the expropriation plan.

For the rest of the farmers who disagreed, the town government also patiently provided policy answers and ideological work.

In the end, Gao Hou approved the plan and stopped petitioning.

  This is a microcosm of our country's petition work in the past three years.

Reporters from Banyuetan visited and found that all localities have made every effort to tackle difficulties in light of the actual situation, and a large number of backlogs and outstanding problems left over from history have been properly resolved.

  Many interviewed cadres said that most of the difficult cases of letters and visits have a long time span, involve many subjects, and have complicated causes. Flaws and shortcomings in the work.

  50 provincial-level leaders took care of research solutions, interviewed petitioners, listened to reports, and promoted the proper resolution of 220 major, difficult and complicated petitions; 511 department-level leaders resolved 935 repeated petitions... In Sichuan, the central More than 90% of the 12,972 repeated letters and visits assigned have been successfully resolved.

  To solve the "bone case" and "nail case", we must also focus on the ideological guidance of "people", find ways to broaden the path of resolution, make full use of laws and policies, and focus on solving the reasonable demands of the masses.

In this regard, Sichuan relied on the third-party evaluation of petition matters to form a "three-person expert group" on a case-by-case basis to identify breakthroughs in terms of the social relations of petitioners, production and living conditions, and use both reason and law to find ways to open up the masses.

  Ning’an City, Heilongjiang Province explored the introduction of psychology into petition work, established a psychological counseling room, staffed with professional psychological counselors, and carried out a series of educational activities on psychology to enable petition cadres to use psychological counseling techniques and methods to solve petition problems.

Improving the system and mechanism through "governance and accumulation"

  "Governance and accumulation" should not only solve the urgent, difficult and anxious problems of the masses, but also promote the systematic and policy-based resolution of conflicts and disputes.

  Due to poor management, Huijin Plaza in Wuhou District of Chengdu defaulted on the rent of investors on a large scale, involving more than 2,700 owners with a capital of more than 700 million yuan. Investors have repeatedly petitioned.

In order to promote the resolution of the problem, Wuhou District of Chengdu has established a working idea of ​​"criminal and civil affairs intersect, criminals give priority to civil affairs; the government and courts cooperate to integrate resources from all parties; rely on the masses and unblock communication channels".

In the end, the Wuhou District Court conducted a public auction on the Huijin Plaza project building, and returned the rent to investors in two batches at the end of January and June 2022, and paid taxes and refunds for the remaining price according to the order of bankruptcy liquidation. For creditors, the compensation ratio is recognized by the investing masses.

A case of repeated letters and visits was successfully resolved, and the resulting solution ideas were successfully applied to resolve conflicts in several "problem real estate" projects in the province.

  The Standing Committee of the Provincial Party Committee conducted a special study on the solutions to some outstanding problems, and promptly issued policies to solve the difficulties in the production and operation of small and micro enterprises; carried out in-depth special actions to resolve outstanding problems in ten fields of letters and visits, and identified 42,000 outstanding problems in real estate, investment and financing, etc. Proper resolution... The resolution of each "bone case" makes the system more perfect and the mechanism smoother.

  The source of repeated letters and visits is the initial visit, and only through source control can repeated letters and visits be curbed.

Sichuan has introduced the review and resolution of backflow supervision mode for the special work of "heavy governance and chemical accumulation" into the handling of initial petition matters, and the processing time limit has been shortened to 30 days from the date of acceptance, and all petitioners who have repeated petitions after the completion of the petition will be supervised by category and upgraded to a higher level. ; Xifeng County, Guizhou Province explored the establishment of a "6+N" tour reception system, and established a tour reception team with six units of letters and visits, public security, courts, procuratorates, justice, and comprehensive management as the team, supplemented by other departments directly under the county , Take advantage of the township market day to go to towns and villages to visit the masses.

  The "Maple Bridge Experience" of the new era has also been continuously developed in various places.

90 counties (cities, districts), towns (streets), and villages (communities) in Zhejiang have achieved full coverage of conflict and dispute mediation and resolution centers, providing "one-stop solution to worries" for the public; Shenzhen Guangming District explores the "bright model" of mass appeal services , to create a "500-meter mass appeal service circle"... One by one, innovative experiences converge into a strong driving force for joint construction, governance and sharing.

Improve the separation of complaints and visits, and improve the exit mechanism

  In some places, the in-depth promotion of "treatment and accumulation" still troubles the grassroots.

In this regard, interviewed cadres and experts put forward suggestions.

  ——Refine the separation system of litigation and visits, and focus on solving the problem of unclear responsibilities for judicial termination matters.

Petition officials in Sichuan, Heilongjiang and other places said that most of the law-related and litigation matters have been tried in court or have had trial results. Petitioners are dissatisfied with and do not approve of court judgments, but they are unwilling to go through judicial litigation channels and choose to "visit" Those who do not believe in the "law" and use "visiting" to put pressure on the "law" should strictly follow the relevant provisions of the "Regulations on the Work of Letters and Visits", and transfer cases involving law and litigation directly to the political and legal department at the same level, and no longer hand them over to the local letter and visit department.

  Some cadres pointed out that according to the requirements of relevant documents, the grassroots party committees and governments will continue to resolve conflicts and disputes involving laws and lawsuits after the judicial conclusion, but the specific departments have not been clarified, resulting in unclear responsibilities, unsmooth transfer of termination, and grassroots responsible units. There are conflicts with the letter and visit department, and the follow-up resolution work is not effective. It is recommended to issue relevant documents to clarify and detail the transfer procedures for judicial termination of legal-related cases, the main body responsible for follow-up work, and the responsibilities of the letter and visit department, so as to effectively implement them. Appeal and visit separation policy.

  ——Establish and improve the termination and withdrawal mechanism, and focus on solving the problem of "negative orientation" in letters and visits.

A number of petition cadres pointed out that among groups of repeat petitioners, it is more common to use visits for profit and to put pressure on them.

It is suggested that for those cases that have been handled in place according to the requirements of the "three in place", the petition procedure should be terminated, and a case termination database should be established to withdraw from the petition handling procedure, register and exchange information between upper and lower levels, and no longer assign individual cases to be supervised. Delegating to the territory, compacting the territory to resolve the responsibility for stability.

At the same time, those petitioners whose cases have been concluded and who continue to press for long-term petitions and irrational petitions shall be included in the social credit investigation system or held legally accountable according to law.

  ——Strengthen the early treatment of source prevention, and strive to reduce the proportion of "initial to heavy".

Compared with the initial petition, repeated petitions are more complicated, and the "grievances" of repeated petitioners are heavier, which can easily affect the harmony and stability of the overall social situation.

It is recommended to further improve the mechanism for handling initial letters and visits, increase the investigation and assessment of the incidence of letters and visits, the rate of one-time resolution, and the incidence of repeated letters and visits, etc., to ensure that "the party and government have the same responsibility, one post has two responsibilities, territorial management, and hierarchical responsibility , the principle of whoever is in charge, who is responsible" is implemented, to prevent the "initial turn into seriousness", and to solve the problem of high levels of repeated letters and visits from the source.

  Half Moon Talk Reporter: Wu Guang Yu Dong Baosen Wang Jun