One in ten passengers leaves without paying.

Västtrafik appreciates that.

Now, using a new measurement method, the company has measured how much cheating in public transport costs for the entire region.

- The new method involves us looking at our customer counting system in our vehicles, and when we have ticket inspectors at a stop, we can see in the system how many people get on and off when the ticket inspectors are present, says Leif Gjulem.

"Make sure it's right"

By having made a measurement over the course of a year, it has been concluded that 1 in 10 passengers do not pay for their journeys.

In total, Västtrafik estimates that cheating costs half a billion annually.

SEK 300 million more than previously thought.

- The basis we have acquired now for a long time has made us very sure that the new figure is correct.

Think the pandemic contributed to cheating

During the pandemic years, Västtrafik did not use any ticket inspectors.

Leif Gjulem believes this may have contributed to an increase in cheating.

- In the customer interviews we conducted, we found out that many travelers believed that it was free to use public transport.

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Västtrafik's chairman Peter Hermansson (M) talks about why his party wants to reduce cheating with civilian inspectors.

Photo: SVT