The response of the public authorities to the situation in nursing homes is "not up to par".

Reports for "abuse" and "violations of rights" are however on the rise, denounces Sunday the Defender of Rights who is preparing to publish a report. 

“We are still seeing violations of the rights of residents in nursing homes (…).

The response of the public authorities is not up to the attacks denounced, nor the urgency ”, estimates in an interview with the JDD Claire Hédon, who will shortly publish a follow-up report of 64 recommendations issued in May 2021 during the crisis. of the Covid.



281 more reports

“We have seen an increase in reports.

The Defender of Rights had investigated more than 900 complaints in connection with elderly people in nursing homes during the six years preceding the 2021 report. We have received 281 more since then, ”she continues.

The follow-up that her report will present was drawn up on the basis of the complaints received and the “responses given by the ministries and public bodies to the recommendations that we had sent to them”, specifies the Defender of Rights.

In 43% of cases it is “abuse”, in 30% “limitation of visits”, in 12% “restrictions on the freedom to come and go”.

These shortcomings concern both the private and the public, according to her. 

However, “eighteen months after the first report, the results are extremely worrying: 9% of our recommendations have resulted in action, 55% have been announced but are struggling to materialize, and 36% remain unanswered," laments Claire Hédon.

The main recommendation of the report is to set “a minimum ratio of supervision”, including “at least eight caregivers and facilitators for ten residents in nursing homes”.

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  • nursing home

  • Defender of rights

  • The elderly

  • Abuse

  • Government