- All organizations and companies must help each other in order not to limit people's lives, so that services are not withheld because of fear, says Fredrik Mellqvist, general secretary at the Crime Victims' Helpline.
Fraudsters gained over three million kroner in the course of one year by pretending to call from the Crime Victims' Helpline.
Often, several of the emergency numbers, both local and national, have been misused by the fraudsters.
When it rang, it therefore looked as if the Crime Victims' Emergency Service was calling.
Örebro companies have developed an app
Now the organization is using a digital app developed by a local company in Örebro.
The app is based on the fact that the person being called must know who is on the other end of the phone.
And this is something that will be in demand more and more according to the Victims of Crime Helpline, which is tired of having its reputation tarnished.
- Especially when people are made aware that the number that appears on the display when it rings cannot be trusted.
When you start to realize how easy it is to manipulate the system, then you realize that a different type of service is needed.
Then this will become as obvious in the future as we authenticate ourselves with banki-d today, says Fredrik Mellqvist.
Concern that the vulnerable will become more isolated
According to Brottsofferjouren, it is important to protect the most vulnerable so that they are not restricted from daring to seek help in the future.
- If the fraudsters make people not dare to use services, then all organizations and companies must help each other so as not to limit people's lives.