With the participation of more than 140 leaders and specialists in the field of services in 33 government agencies
Emirates Services Forum discusses 190 innovative and transformational initiatives
During the work of the Emirates services forums.
From the source
The UAE government held the Emirates Services Forum, with the participation of more than 140 government leaders and specialists in the field of services, working within work teams to exchange ideas and experiences, and formulate a better vision for the government services system, which discussed more than 190 transformational and innovative initiatives to improve the level of services provided to customers, and accelerate the pace Work, develop services to facilitate people's lives, and enhance efforts to develop the government services system.
The forums, which included the Emirates Service Pioneers Forum and the 2022 Service Circles, and were held over two days, sought to promote the exchange of ideas and create solutions to improve services, service packages and priority service channels in human life, which begin with birth and continue to cover all age stages, meeting the needs of customers. and their future aspirations, and it reflects positively on the UAE community, achieves its prosperity, and supports efforts to provide an integrated and effective service experience.
And held during the second day of the forums "Services Circles 2022", which focused on designing innovative service packages, covering four main axes, namely family and childhood, youth and work, health and life, and empowerment in the community, which teams specialized in developing services and improving customer experience worked on. And discussed mechanisms for evaluating services, identifying trends, and setting a framework for services, based on the involvement of all concerned individuals and institutions in the continuous development of services.
The head of government services for the UAE government, Mohammed bin Taliah, stressed that the government, under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, is keen to develop government work and innovate a new generation of services based on proactive solutions. And the adoption of technology in providing integrated and effective services, to improve the level of performance, which will reflect positively on the lives of community members, and that the Emirates Service Pioneers Forum embodies the government’s efforts in directing service teams in government agencies towards accelerating the pace of work and achievement, and focusing on the services most related to people’s lives Giving them opportunities to participate in designing new directions for the services system.
The Emirates Service Pioneers Forum contributed to enhancing communication between the pioneers of UAE services and the Emirates Program for Excellence in Governmental Service, and empowering human capabilities specialized in the field of services to upgrade the level of services and spread their leading applications globally. A transformation that has a significant impact on the lives of individuals, with the aim of completing it within a period not exceeding six months.
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