China News Service, September 9. According to the official WeChat news of the State Post Bureau, on September 9, the State Post Bureau and the Ministry of Public Security held a special press conference on the special action of personal information security management in the postal express delivery field.

According to reports, through the joint efforts of various departments and the entire industry, the special action has achieved remarkable results. The promotion of privacy receipts has been fully rolled out in the industry, with an average daily usage of about 100 million orders, and a total of 189 cases of stealing and selling mailing and delivery information have been detected. , the information security foundation of delivery enterprises has been further consolidated.

  Lin Hu, deputy director of the Market Supervision Department of the State Post Bureau, said that in March this year, the State Post Bureau, the Ministry of Public Security and the Cyberspace Administration of China jointly planned and implemented a six-month special campaign for personal information security governance in the postal express delivery sector.

The three departments insist on co-governance, strengthen inter-ministerial coordination, establish a joint working mechanism, strengthen overall command, and coordinate action steps; seize the key focus of the headquarters enterprise, consolidate the main responsibility, and deploy the main delivery enterprise headquarters to carry out network security risks A series of self-inspection and rectification activities such as investigation; strengthen supervision and law enforcement, carry out centralized rectification, and focus on detecting a number of typical cases where employees secretly photographed face sheets for sales, and used "Trojan horses" to steal order logistics information from e-commerce or express warehouses, and punished according to law A group of delivery companies violated laws and regulations; strengthen source governance, implement de-identification technologies for personal information such as privacy receipts and virtual numbers, organize express delivery companies to carry out pilot privacy receipts, and urge e-commerce platforms to increase the promotion of privacy receipts.

The State Post Bureau has also initiated the formulation and revision of industry-related legal norms and standards, clarified the legal responsibilities of delivery companies to protect user information security, made specific requirements for delivery companies to handle users' personal information, and strived to improve the industry's personal information security standard system.

  Lin Hu pointed out that positive progress has been made in the management of personal information security in the field of postal express delivery. The promotion of privacy forms has been somewhat successful, the special crackdown has been effective and effective, the information security foundation of delivery companies has been further consolidated, and the special action has achieved remarkable results.

The pilot work of the privacy face sheet achieved the predetermined goal on schedule, and the promotion of the privacy face sheet was fully rolled out in the industry, and the coverage was further expanded.

SF Express and Leaping have basically achieved omni-channel privacy face sheet coverage, and other major express delivery companies’ own channel delivery services have basically achieved full privacy face sheet function coverage.

Kuaishou, Douyin, Huawei Mall and other e-commerce platforms have reached full-scale cooperation agreements with some express delivery companies. The Taobao platform's privacy sheet function has covered 400 million active users, and the number of daily orders exceeds 5 million.

At the same time, since the special operation, local public security organs have filed 189 cases of violations of personal information in the field of postal express delivery, and arrested 654 criminal suspects.

Postal administrations at all levels investigated and dealt with 377 violations of laws and regulations by delivery companies, and guided companies to carry out more than 9,000 information security education sessions. Among them, JD Express has achieved full coverage of information training and testing for more than 300,000 employees.

  Lin Hu said that although the special campaign for personal information security governance in the postal express delivery sector has achieved phased results, the personal information security governance in the postal express delivery sector still has difficulties in information security management and control, weak foundation for enterprise information security protection, and lack of security and convenient services. Contradictions are still more prominent and other difficulties.

There are also difficulties in the industry's implementation of privacy face sheets, such as the lack of unified industry standards, the need to strengthen the interconnection of upstream and downstream data, and the low social awareness.

Lin Hu said that in the next step, the State Post Bureau will speed up the revision and formulation of relevant norms and standards, and improve the personal information protection system of the postal express delivery industry. Strengthen the management and control of information security risks at the management level; urge delivery companies and e-commerce platforms to accelerate the promotion of security technologies such as privacy face sheets and virtual numbers in accordance with the principles of "safe and reliable, convenient services, and upstream and downstream connections", so as to ensure the basic realization of privacy face sheets by the end of the year. covered target.

  Kong Changqing, the second-level inspector of the Cyber ​​Security Bureau of the Ministry of Public Security, said at the press conference that the Ministry of Public Security attaches great importance to the protection of citizens' personal information, and has carried out special crackdowns and rectifications year after year.

The public security organs will promote the protection of delivery information as the key work of the "Hundred Days Action" and the "Clean Net 2022" special action.

The current violations of citizens' personal information in the field of postal express delivery are prominently manifested in the form of secretly implanting Trojan horse programs to steal delivery information, secretly photographing express receipts to steal delivery information, and sending malicious links to online store operators to steal delivery information.

In the next step, the public security network security department will continue to maintain a high-pressure situation to crack down on illegal and criminal activities of illegally stealing and selling mailing and delivery information, and resolutely safeguard the legitimate rights and interests of the people.

The public security organs hereby warn unlawful persons that stealing and selling delivery information will be severely punished by law.