Thibaud Hue, edited by Ophélie Artaud 10:21 a.m., August 23, 2022

Two days after the computer attack which affects the Corbeil-Essonnes hospital, the establishment is completely disorganized, and operations are postponed.

The hackers are demanding a ransom of 10 million dollars, which the authorities recommend not to pay.

Europe 1 met doctors and patients, exasperated by the situation.

Please do not pay the ransom.

This is the order of the authorities.

10 million dollars, a colossal sum claimed by the pirates of the Corbeil-Essonnes hospital.

The Ile-de-France establishment has been the victim of a computer attack since Sunday.

Black screen for two days, the patient database is inaccessible.

An emergency plan has been activated to ensure continuity of care in a disorganized, almost paralyzed hospital, as Europe 1 has seen.

"More access to patient medical records"

Hand on forehead, staring into space, Aurélie, doctor at the hospital, ends a very difficult day.

In his department, black screens, note-taking by hand and an administrative mess, consequences of hacking.

"It's very complicated because you have to completely rehabilitate, review everything. There is no longer access to patient medical records. We need to compare examinations to those that have been done before, we don't can't. It's too complicated."

And to limit damage, the white plan has been declared.

Many operations and x-rays postponed.

>> Find Europe Matin in replay and podcast here

So for Johan, sitting on his wheelchair in a blue coat, hospitalized for a fracture, nothing happened as planned.

"I had a scan which, in the end, was cancelled. I don't know when it was postponed. So we're a bit in the dark and we're waiting to find out what's going on. We went back to the stone age, but it is true that it is a little painful."

>>

READ ALSO

- What we know about the cyberattack targeting a hospital center in Essonne

Annoyance also at Loïc, who came to visit his cousin.

It took a long, long time to find him.

"They tell me that we don't know where he is, we don't know the room where he is hospitalized because of the computer hacking. So, I searched for 3h30, I went through all the doors one after the other. others. It's very tiring."

And while waiting for the investigation to shed light on this massive cyberattack, the less urgent consultations are transferred to the on-call medical center, because some caregivers say: "In the long term, we will not last".