Guangzhou publicly solicits opinions on amendments to the management measures for private funeral service institutions

  It is strictly forbidden to disclose the personal information of the deceased and their family members

  Recently, the reporter learned from the official website of the Guangzhou Civil Affairs Bureau that the bureau plans to revise the "Guangzhou Civil Affairs Bureau Management Measures".

At present, the "Administrative Measures for Guangzhou Civilian Funeral Service Organizations (Revised Draft for Public Comments)" has been openly solicited from the public on the official website of the Guangzhou Civil Affairs Bureau. Before August 23, citizens can submit complaints by mail, email or fax. Comments and suggestions on the revision of the public consultation draft.

  The reporter will publish this revision to the public consultation draft and the "Guangzhou Municipal Civil Affairs Bureau, Guangzhou Municipal Market Supervision Administration, Guangzhou Municipal Development and Reform Commission, Guangzhou Municipal Health Commission, Guangzhou Municipal Urban Management and Comprehensive Law Enforcement Bureau on Printing and Distributing the Management of Guangzhou Civilian Funeral Service Institutions. The Notice of the Measures (Sui Min Gui Zi [2020] No. 5) found that in terms of effectively protecting the legitimate rights and interests of the public, the revised public consultation draft proposes to standardize funeral service contracts and establish and improve the city's funeral service transactions. Information platform, etc. to refine the content.

  The reporter checked and learned that the "Administrative Measures for Guangzhou Private Funeral Service Organizations (Revised Public Comment Draft)" still clarifies that private funeral service organizations sell funeral products and provide funeral services, and different service categories and services should be distinguished. Content, according to the regulations, the price should be clearly marked, indicating the name, origin, price of the product, and the items, content, charging standards, etc. of the service provided. indicated fee.

For the family members of the deceased who do not accept their unreasonable conditions, they shall not refuse to provide other reasonable funeral products or services, or increase the charging standards.

  The difference is that this revision of the public consultation draft puts forward specific requirements on how to effectively protect the legitimate rights and interests of the public, and further popularizes the basic funeral service items and fees that the government can reduce or exempt to the public.

  According to analysis by industry insiders, the revised public consultation draft proposes to regulate funeral service contracts, establish and improve the city's funeral service transaction information platform and other detailed content, which can put the standard work in advance and promote the funeral service industry through small incisions. Orderly development, while further popularizing basic funeral services, the specific implementation is worth looking forward to.

  change 1

  The contract is well regulated, the rights and interests are well protected

  The public consultation draft for this revision pointed out that the civil affairs department and the market supervision department should guide the funeral industry association to formulate the model text of the funeral service contract, and the model text of the funeral service contract should specify the basic funeral service project fees that the government can reduce or exempt.

  In a specific transaction, the actual funeral service contract should also list the basic information of both parties in detail, and list the name, content, charging standard, performance period, performance method, etc. of the funeral service item one by one; It should be separated from the charging items of private funeral service agencies, and reminded in a prominent way; it is not allowed to include the service items reduced or exempted by the government in the contract charges in a disguised form, such as a one-price package, to deceive the family members of the deceased.

  Variation 2

  Establish and improve the funeral service transaction information platform

  In the specific transaction process, how to implement the contract specifications in detail?

In response to this problem, the revised public consultation draft proposes a new direction for establishing and improving the city's funeral service transaction information platform.

  Article 14 of the public consultation draft for this revision points out that private funeral service institutions that provide funeral products or services should take the initiative to explain to their families the funeral policies, government-reduced service fees, etc., and should issue legal bills to establish relevant services. Archives; after the establishment and operation of the funeral service transaction information platform, a funeral service contract shall be signed with the family members of the deceased on the funeral service transaction information platform; the funeral service transaction information platform shall not charge any fees to private funeral service institutions or the family members of the deceased.

  Variation 3

  It is strictly forbidden to disclose the personal information of the deceased and their family members in any form

  In addition, the public consultation draft for this revision clarifies that medical institutions (including emergency rooms, wards, mortuaries, etc., the same below), emergency medical command centers, and elderly care institutions should strengthen the management of remains, protect the personal information of the deceased and their family members, and strictly prohibit any Institutions and individuals recommend and carry out for-profit funeral services in medical institutions and elderly care institutions, and it is strictly prohibited to disclose and trade personal information of the deceased and their family members in any form.

  In addition, private funeral service institutions shall not obtain, trade, or disclose the personal information of the deceased and their family members through the staff of medical institutions, emergency medical command centers, elderly care institutions, funeral services and other institutions.

  Text/Su Zan, All Media Reporter of Guangzhou Daily