Canadian telecommunications giant Rogers has a network outage that spreads across the country

　　China News Agency, Calgary, July 8 (Reporter Yu Ruidong) Rogers Communications, a major telecommunications operator in Canada, experienced a rare nationwide wireless and wired network outage on July 8, and failed to fully return to normal on that day. Serve.

　　Rogers, Bell and Telus are regarded as the three giants in the Canadian telecommunications industry.

Data in 2015 showed that Rogers had a 33 percent share of the country's wireless communications market.

In 2020, Rogers had nearly 11 million wireless communications subscribers.

　　The telecommunications service interruption incident has spread widely.

Some cities warn that Rogers users may not be able to make 911 calls; some electronic money transfers and online payment services are unavailable; Canada's official mobile device app for inbound travelers is temporarily suspended; CBC radio broadcasts in Kitchener, Ontario Forced to stop the broadcast; some passengers reported that they could not use mobile phone navigation.

　　The reporter was in Calgary, Alberta that day, and the mobile phone was unable to make, receive calls, send and receive messages, or surf the Internet all day.

There are local people who cannot use the shared electric scooters in the city.

　　Rogers has acknowledged that its service network has been disrupted since the early morning of the 8th, and its wired and wireless networks have suffered disruptions.

Also affected are the company's telecom sub-brands.

　　While service was back to normal for some wireless customers, the company said late in the evening that it was working to fully understand the cause of the accident, but had no estimate on when the network would be fully restored.

The company pledged to provide appropriate compensation to all affected customers.

　　The Canadian Broadcasting Corporation, citing the Communications Security Agency, said there was no indication the incident was caused by a cyberattack.

　　The Rogers Corporation experienced a massive service disruption on April 19, 2021.

The company confirmed that night that a software update from network partner Ericsson affected a device in the central part of Rogers' wireless network, causing intermittent network congestion in many parts of the country and service disruptions.

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