Malene lives near the mall and went there to buy some small things.

Once there, her four-year-old daughter started nagging that she wanted ice cream and they went down to a kiosk near the exit.

Suddenly people came running and a man pushed her and said "everyone should go out".

- I heard a girl shout "He shoots, he shoots".

Then we hear two shots.

Malene and her daughter started running towards the exit and when they came to a nearby highway bridge, Malene called her partner.

- The only thing I could think of was "she's going out"

Hear Malene Bøgild Hansen tell more in the clip.