Allows the service to be completed at any time and place

A new system for enrolling and registering students in public school transport

The data required to register for the service.

From the source

Emirates Transport has launched a system to enroll and register students in the government school transport service for the next academic year 2022/2023 through the company's school buses.

The director of the Student Registration Project, Hilal Al-Marzouqi, said that the new system will limit the numbers and data of public school students wishing to obtain the school transport service, and will allow parents to register their children in this service throughout the months of June and next July.

He added that the system aims to enhance the customer's experience with the school transport service and develop the system of digital services associated with it, by collecting student data and facilitating and organizing the procedures for registering them in the government school transport service and a sufficient period before the start of the new school year.

He pointed out that as part of the plan to introduce the system and its positive benefits to parents and their students and direct the implementation plan, SMS text messages have been started to be sent

parents of students and their families, including the registration link through the “chat bot” service on the global communication application “WhatsApp”, supported With instructions provided by the “safe” virtual assistant, those wishing to register will have to follow a number of simple steps according to which the Emirates ID number, the mobile phone number, determine the location of the residence, and add the data of the students wishing to use the school bus to reach the school, and in the event that a message is not received textual;

Parents of students can call the toll-free number

to provide them with a link to the service.

In light of the received data, the request is analyzed and reviewed and the most appropriate path to provide the service is selected according to the path improvement system, so that the student can then benefit from the service.

Al-Marzouqi stressed the importance of monitoring and prior inventorying such data, in order to ensure the provision of the best school transport services in the country, by taking advantage of modern technical solutions, which also contributes to saving time and effort for parents, as it is an easy platform through which they can complete the process of registering their children in The service is available at any time and from anywhere, in addition to its simplicity, ease of use, access and availability to all, which would combine together to enhance the levels of satisfaction and happiness among the company's customers, parents of students in government schools.

• The new system aims to enhance the customer's experience with the school transport service and develop the digital services system.

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