Do I have to be on the holidays for that email? | NHK

Do I have to be on the holidays for that email?

April 28, 20:47

"I don't feel like I was absent because I just got in touch with my work

. "

Even though I'm on holiday, I'm tired of working emails

.

As the number of online exchanges increases due to the Corona disaster, there are a number of voices saying that work contacts have come to be received even on holidays.

What should I do to spend the Golden Week holidays in the future without stress?

(Osaka Broadcasting Station Tomoyo Nishizawa Network News Department Hiromi Akimoto Tatsuro Imono)

In reality every time a message comes

"Business contact on holidays is really annoying."

"Some people feel free to contact me until holidays." On

SNS, there are a series of angry voices about contacting work outside business hours.

What do young people think now?

I heard it in front of Shibuya station.

When interviewing 17 people in their 20s and 30s, 13 said that they "may be contacted by the company during non-business hours."

Some people said, "I don't care," but more than half of the seven people said, "I'm dissatisfied."

One of them is a 34-year-old man who works for a system development company in Tokyo.

Male

"Because I can easily exchange messages, I get more and more small inquiries even on holidays. I often get annoyed,'Is it something I have to ask now?'"

The man works as an engineer and wants to ask if it's a holiday if it's a technical inquiry that only he can understand.

However, some bosses ask questions about things that anyone can find out.

Male

"When I see such a message, I think" look it up for myself ", and even if I can't do that, I think" ask other people. " I have no choice but to ask, but my boss knows it. "

Also, due to Corona, there are more opportunities to enter group chats where multiple people exchange messages.

Some of them are exchanged by 2 or 30 people, and you will be notified of the exchange of questions that are not related to you.

However, some of them have to react immediately, so I can't leave them alone.

Man

"I enjoy watching movies and anime at home, but every time I get a message, I get back to reality and feel sick. During the Golden Week holidays, I get an urgent message. I hope it will be less. "

Just in case ...

Why do you contact me when the other person is on holiday?

She said, "It's inevitable to get in touch with work outside of business hours,"

said a woman working at a design company.

She says she has a lot of work to do in a hurry at night and on weekends because of the convenience of her business partners.

Even if she says that she probably doesn't have any problem, if she makes a mistake, it will cause trouble for her business partners, so she is working on her while checking with her subordinates just in case.

Woman

"I think it's unavoidable to contact you late to some extent in order to satisfy our business partners. I think I'm convinced that my subordinates also want to produce better output."

Email is increasing rapidly due to remote work

How long do we spend a day using email in the first place?

There was an organization that was investigating.

It is the "Japan Business Email Association" that conducts business email etiquette and skill training.

According to a survey of the actual usage of work emails by the association, 49.61% of the respondents said that "the use of work emails has increased since the Corona disaster".

One in two people feel that the number of emails has increased as the telephone has been shunned and remote work has progressed due to the corona.

I received an average of 51.1 emails a day.

It takes 1 minute and 21 seconds on average to read one email.

When I calculated it, 51.1 mails x 1 minute 21 seconds = 68 minutes 58 seconds.

It is a calculation that I read an email for more than an hour a day.

In addition, when I added the time to write emails, I spent an average of about 2 hours and 30 minutes a day just reading and writing emails.

In addition to email, there are now a wide variety of contact methods such as SNS and message apps.

I aimed to create a right to disconnect ordinance, but ...

We are also busy processing a large number of emails and messages every day.

Is it possible to reduce the number of non-urgent internal contacts?

When I thought so, a colleague reporter said something like this.

"I once interviewed a local government that was actively working on the right to disconnect." Right to disconnect

The right

to shut out business contacts outside business hours, which has been enacted overseas such as France.

In Japan, Kobe City established the first meeting of outside experts in Japan three years ago.

We aimed to enact an ordinance that includes the obligation to make efforts regarding the right to disconnect.

By having each workplace incorporate this idea, I would like to improve the private life of all workers.

Discussions began immediately within the agency regarding the mayor's policy.

However, the situation changed completely with the new coronavirus.

"The government should not decide the rules regarding corporate activities."

"I don't know if the working style that divides business hours will continue due to the influence of corona."

At the meeting of the department in charge, many negative opinions were raised and the opinions were not unified.

Some members of the Council of Experts commented,

"It is an important theme, so it is desirable to support the companies that are working on

it. "

In the end, Kobe City decided that setting the ordinance did not match the social situation, and it almost disappeared.

It is said that the discussion is still not in progress.

It's better to rest than to work on holidays

Is the right to disconnect difficult?

When I thought so, I noticed the homepage of a system development company in Osaka City.

"Notice of business holidays during Golden Week"

I was proudly proclaiming 10 consecutive holidays.

"I take a day off on weekdays during Golden Week because it doesn't increase my productivity."

At this company, you can make your own holidays in June, when there are no holidays. It seems that it is easier to take a day off, such as the "birthday leave" of the month.

This company has about 40 employees.

The more holidays you have, the harder it will be to get in touch with your employees, but what about business contact?

Agileware President Mitsuyoshi Kawabata

"I try not to contact you outside business hours, and even if people around you send it, no one will say anything even if you do not respond to the contact outside business hours. Hmm, that's the atmosphere of the workplace. "

First of all, practice from the president so as not to contact outside business hours.

Even if there is something you want to contact at night, it seems that you can make a reservation and post it the next day.

Information on employees on weekday holidays is shared via chat.

For those who are absent, no one is trying to contact them for whatever reason.

Why do you value your vacation so much?

It is said that the ease of taking time off leads to motivation of employees and improves work performance during working hours.

As a result, it is also a plus for the company.

Agileware President Mitsuyoshi Kawabata

"Fortunately, we are expected to be in the black this term, and the number of employees is increasing. If there is an atmosphere where we have to return contact immediately, we think that it is easy to create a hierarchical relationship. To be honest, we cannot take control. There are many, but on the contrary, the number of employees who think freely and move voluntarily is increasing. Organization building is also important for acquiring excellent human resources, so I am very particular about it. "

To avoid being disliked by sending emails during consecutive holidays

A long holiday.

Even if it is unavoidable for work or emergencies that require contact on holidays, when it is not, I want to spend calmly without sending emails to each other.

For that purpose, it is important to proceed with the work systematically on a regular basis.

On top of that, Mr. Hirano of the Japan Business Mail Association gives the point of "nemawashi and identification".

First of all, Nemawashi.

It is important to inform your business partners and customers by e-mail, etc. that you will be on holiday, preferably by the early hours of the day before the holidays.

For each other, it is important not to send them at the last minute of the workday.

Next, identify.

If you send it to everyone on a mailing list, it may make people who don't normally interact with you feel uncomfortable, "Why do you bother to send it to me?"

For this reason, it is important to identify and send the necessary people, such as those who are in negotiations and members of ongoing projects, rather than simply sending them all at once.

Finally, I heard the secret of e-mail to spend the holidays comfortably.

Tomoaki Hirano, Representative Director, Japan Business Email Association

"We recommend that you give top priority to what the situation is, not just yourself. Email is a mechanical process, but compassion is also important. You may get the impression that you can do it, you can work, and above all, you and the other person can spend the holidays comfortably. "

Remote work progressed at a stretch due to the corona disaster, and the time and place to work expanded.

I want to be careful with each other so that switching on and off progresses.

Have a nice holiday, everyone.