Including the agreement on the appointment and qualification of national cadres

6 conditions to set the policy of outsourcing jobs in the federal agencies

The Federal Authority works to appoint, qualify and develop national human capabilities.

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The Federal Authority for Governmental Human Resources has identified six guidelines, terms and conditions for the policy of outsourcing jobs in ministries and federal government entities, most notably, that outsourcing work should be of a specialized nature outside the scope of the regulatory, administrative or supervisory aspect of the federal entity, which can only be done through it, as well as The commitment of the outsourcing companies to train, qualify, transfer knowledge and build internal capabilities to the employees of the federal outsourcing entity requesting the outsourcing, to enable them to carry out the work in the future on their own.

The authority explained that the national added value program, which is supervised by the Ministry of Industry and Advanced Technology, includes a number of axes, the most important of which is the agreement with outsourcing companies to appoint, qualify and develop national human capabilities.

In detail, the Federal Authority for Government Human Resources confirmed its keenness to promote Emiratisation in the federal government, and to give citizens priority in appointment over vacant jobs in federal agencies, pointing out that it has adopted balanced public policies aimed at enabling national cadres to work in various economic sectors, from By taking advantage of the added national value when contracting with private companies, creating job opportunities as a result of federal agencies outsourcing some technical and specialized works or projects, and supporting and encouraging citizens to work or manage projects in the private sector, with the development of governance frameworks for these policies.

The authority stated, in a letter it sent to the Federal National Council, that in its efforts to regulate and govern “business outsourcing in the federal government,” it has developed an integrated legislative system to organize the business outsourcing process in federal government agencies, through coordination with the Ministry of Finance, to develop a general framework as a guide to the governance of business procedures. Outsourcing in the federal government is based on international best practices to provide governance and culture in relation to outsourcing procedures, including financial contracting procedures and the organization of human resources under outsourcing, and this guide was approved by the Council of Ministers by Resolution No. (4-12) of 2020.

She said that the state seeks to encourage the work of citizens in all economic sectors, which is considered with the outsourcing system and method, one of the positive channels that can contribute to supporting the work of citizens in the private sector, by creating new job opportunities for them.

In the letter, which "Emirates Today" obtained a copy of, the authority identified six guidelines, terms and conditions for the policy of outsourcing jobs, which the federal authorities should adhere to before resorting to outsourcing, including "that the federal agency's outsourcing needs are linked with the strategy approved by it." That a feasibility study be prepared by the federal entity, including an assessment of the capabilities, competencies and risks associated with outsourcing, that the outsourcing work is of a specialized nature outside the scope of the regulatory, administrative or supervisory aspect of the federal entity and can only be done through it.

The controls also included “the necessity of the availability of financial allocations, and the entity having the ability to manage and address the risks associated with outsourcing, and the commitment of the outsourcing companies to train, qualify and build the internal capabilities of the employees of the federal entity.”

The authority stressed that the governance of outsourcing work is carried out according to indicators that ensure proper implementation and achievement of the desired goals of this system.

4 goals for “outsourcing”

The Federal Authority for Government Human Resources confirmed the existence of four objectives of the outsourcing system, the first of which is to “enhance the added national value of outsourcing services to raise productivity and improve the level of services,” and the second is to “take advantage of the growing technological developments in outsourcing to improve the quality of services provided to customers and increase their speed.”

The third goal is to "increase the participation of the private sector in government work", and finally, "enhance the efficiency of the exploitation of financial resources when outsourcing some services or businesses to the private sector in the federal government."

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