The Pays-de-la-Loire region and the SNCF have just signed a new ten-year agreement for the operation of TER trains.
The region obtained certain advantages, including the reimbursement of canceled trips for all users.
From 2024, regional lines will be open to competition.
Negotiations were “long” between the SNCF and the Pays-de-la-Loire region.
Finally, a new operating agreement for TER trains has been signed with the SNCF, announces the regional council, manager of the TER.
This ten-year agreement (until 2031) takes effect this year, and brings new advances for people who travel by train in the region.
By 2023, the trains in circulation will increase by 11% in Pays-de-la-Loire.
This means that the trains will be more numerous, through timetables which should be extended.
Another point was negotiated between the region and the SNCF: that of the counters.
In fact, station ticket offices have been regularly closed or reduced in their schedules for several years.
A service that the region intends to maintain.
For this, it obtained from the SNCF the maintenance of the hourly volume of opening of the counters until 2031. No counter can be reduced or closed, without prior agreement of the regional council, which was not the case until so.
Travel tickets reimbursed for all
This is a point that should delight TER users.
That of reimbursement of transport tickets when trains are not running.
So far only annual subscribers benefit from an automatic compensation system.
From this summer, all TER users, including occasional travellers, will be reimbursed in the event of the cancellation of a train, “upon request and presentation of supporting documents”, indicates the region.
“This measure, initially in the experimental phase, will also be extended to monthly and weekly subscribers”, explains the Pays-de-la-Loire region.
Opening up to competition
This new ten-year agreement applies in parallel with the opening of regional lines to competition, which will take place from 2024. implemented.
We obtained from the SNCF that it make concessions that it would never have made without this prospect”, specifies Roch Brancour, vice-president of the region, in charge of transport and sustainable mobility.
A new agreement which also brings new advantages in favor of the finances of the regional council: "when trains are not running, the SNCF must deduct from its invoice the costs which have not been incurred due to the non-running of these train”.
Until now, this amount was capped at 1.7 million euros per year.
From now on, this amount will no longer be capped.
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Transport
Train
SNCF
Pays de la Loire
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