Because of "a trivial matter", this highway toll collector is "fired" on Douyin

  The 38-year-old "Sister Qin" suddenly became "hot".

  She paid the toll on behalf of the truck driver because she didn't know each other. When she passed the toll station again, the driver "threw" a box of cosmetics to her. When "Sister Qin" came back to her senses, the truck was gone. .

  "Sister Qin", whose real name is Shi Guoqin, is a toll collector at the toll station in Moganshan High-tech Zone of Zhejiang Provincial Transportation Group.

The moment Shi Guoqin interacted with the truck driver, after the Douyin was released, it received numerous likes from the media and netizens.

"Oh, I finally found you"

  At 8:00 on March 4th, Shi Guoqin started work at the toll station as usual.

  At 9:19, a red truck slowly stopped in front of the toll window. When the driver leaned over to pay the toll, he suddenly recognized Shi Guoqin in the sentry box.

  "Oh, I finally found you!" The driver turned around and took out a bag from his seat, raised his hand, and "thrown" it into the toll window.

  "No, no," Shi Guoqin, who had recovered, hurriedly sent it back, but the truck quickly left.

  Shi Guoqin opened the handbag, and inside was a box of brand cosmetics, "This has confused me, I don't know what's going on at all."

  She quickly reported the situation to her superiors and handed in the gift.

  On March 16, the reporter visited the toll station in Moganshan High-tech Zone.

  "As a service industry, it should help drivers solve their difficulties." Zhang Jiong, director of the company, said with a smile, "according to the license plate number, we have found the driver and contacted him three times, asking him to bring the gifts back. But The driver said that he just wanted to thank her, but he refused to take it back."

  The truck driver is from Shaoxing, surnamed Ma, and lives in Huzhou.

  Master Ma, who has been running transportation for four or five years, said that at noon on February 24, when he arrived at the toll booth, he realized that he forgot to take his mobile phone.

  In desperation, he rolled down the car window and anxiously asked Shi Guoqin who was on duty for help.

  "It's alright, don't worry." Shi Guoqin comforted Master Ma and paid 41 yuan for the toll in advance.

Master Ma expressed his thanks again and again: "Don't worry, the money will be paid back!"

  Two hours later, Master Ma returned to the toll booth and returned the 41 yuan toll to Shi Guoqin.

  Over time, Shi Guoqin forgot about this little thing.

But Master Ma has been thinking about this "drop of water".

In the following 8 days, when Master Ma passed the toll booth, he paid attention to whether Shi Guoqin was on duty, but every time he was "empty".

  On March 4th, when Master Ma saw Shi Guoqin at work, he excitedly shouted "Finally found you" and threw a box of cosmetics to Shi Guoqin.

The driver's affirmation is the best gift

  At about 13:00 on March 5, Shi Guoqin, who was resting at home, received a video from a colleague.

  When she opened it, she saw that she was interacting with the driver at the toll window. Shi Guoqin was once again stunned.

  Afterwards, Shi Guoqin learned that on March 4, when colleagues at the toll booth were sorting out the surveillance video, they were moved by the warm content and forwarded it to the local media.

After the media edited it into a video, it was posted on the Xinhua Daily Telegram Douyin account.

Unexpectedly, only on the Xinhua Daily Telegram Douyin account, it attracted 127 million views and more than one million likes, and Shi Guoqin suddenly became popular.

  Xinhua netizens like: Good people meet good people!

People respect me one foot, and I respect others ten feet; netizens said that "people should be grateful, and society will be harmonious;" netizens commented: accepting gifts is also a kind of respect for grateful drivers... …

  A stone stirred up a thousand waves.

People who knew and didn't know Shi Guoqin gave her thumbs up when they saw Shi Guoqin.

  "Everyone praises me as being 'good', but I think this is what I should do. Others will do the same when they encounter such a thing." Shi Guoqin said that her parents were farmers, and they educated her since she was a child. " When you see someone who needs help, do your best to help.”

  Compared with the cosmetics given by the driver, Shi Guoqin said, "The affirmation of the drivers and masters is the best gift for us!"

  Liu Niancheng, a young man who made a pit stop last September, is Shi Guoqin's apprentice.

Speaking of the master, he is very proud, "Sister Qin is a warm-hearted person".

  "She is warm-hearted, never keeps her skills, and teaches them all to her apprentices. When the driver enters and leaves the station, when she is thirsty or goes to the toilet, Sister Qin will take the initiative to help guide them." Liu Niancheng said, like helping the driver to pay for tolls, There are several cases every month, some can be returned in time, and some have no news, but Sister Qin will continue to help each time. "She does not want to be famous for her good deeds, and it will be a matter of time to be 'followed'."

It's my job to solve the driver problem

  In 2021, Shi Guoqin, who has worked at the Nanzhuangdou Toll Station of the Hangzhou-Nanjing Expressway for 4 years, will be transferred to the toll station of the Moganshan High-tech Zone.

Although the working environment has changed, even though the position has changed from a toll collector to an acting monitor, Shi Guoqin's original intention to help drivers solve problems has not changed.

  Just one day in February of this year, Shi Guoqin, who was on duty, found a truck coming towards the toll station at a high speed.

It turned out that the hub of the truck was broken, causing the truck to lose control and the debris to fall to the ground.

Worrying about affecting the safety of passing vehicles, Shi Guoqin hurried forward to clean up the debris on the ground.

  The temperature of the wheel hub fragments was high, and Shi Guoqin's fingers were scalded.

But she didn't say anything, put on the ointment and continued to work.

  "Trucks run long distances for many years, and the aging of the vehicle is not an accident." Shi Guoqin said, "It is not easy for drivers to run and transport. When we encounter this situation, we are more understanding, comforting and reminding, rather than accusing the fire."

  Shi Guoqin remembered that once she was charging, but the car that paid for it did not move.

"The car won't start." The driver shook his head helplessly.

Shi Guoqin quickly opened the toll booth and called another colleague to help push the cart.

When they returned to the pavilion, there was already a long queue behind them, and the drivers who didn't understand the situation honked their horns irritably.

A driver drove up in front of her, and it was just a swear word without a head.

  Shi Guoqin did not argue, and still smiled and sang.

When the car drove away, she turned her head, and tears of grievance welled up in her eyes, "I'm worried that I'll miss the driver's time, because the explanation will more easily cause the toll channel to be blocked."

  Effort pays back.

As of 2021, Shi Guoqin has been rated as a four-star toll collector for four consecutive years, and has trained 18 qualified new employees.

  In 2018, when Shi Guoqin was awarded the "Excellent Employee", she couldn't think of a rhetorical speech, but just said: "It is my job to solve the driver's problem, and there are no conditions to talk about." (Reporter Huang Shubo participated in the writing: Wang Lizhong)