The “help line” in Sharjah: It relates to taking medicines, detergents and chemicals

Violation of 21 fathers for neglecting their children within 3 months

«Child Protection» called on parents to supervise their children.

From the source

The "help line" of the Department of Social Services in the Emirate of Sharjah revealed a noticeable increase during the past three months in the reports received from children who had accidents at home, due to the absence of parental supervision, as 21 guardians were violated as a result of neglecting their children.

The Director of the Child and Family Protection Center, Amina Al-Rifai, said that most of the reports relate to taking pills of medicine, vitamins, detergents or chemicals by mistake, for children between the ages of six months and four years. after receiving treatment.

And she confirmed that measures were taken after receiving the communication on the number 800700, including examining the child, ensuring his safety, and coordinating with Al Qassimi Hospital for Women, Maternity and Children in the Emirate of Sharjah to receive the appropriate treatment, and after verifying the protection specialists, and proving the presence of negligence, the parents violated by issuing a report of seizure and violation, and a pledge under the judicial seizure granted to them.

She added that the center provided guidance and counseling sessions for parents, related to the need to keep sources of harm out of children's reach, and to allocate closed cabinets out of children's reach, to put medicines and dangerous materials in them, to ensure their safety, and to familiarize them with the Child Protection Law, known as the "Wadeema" law.

Al-Rifai called on parents to take care, caution, and parental control over children while they are at home or out, especially as we are approaching the public holidays and summer, during which accidents are increasing.

For her part, Head of the Customer Happiness Section at the Government Communications Department, Sakina Hassan Hashem, indicated that the department received 8,399 calls during the last spring of last year, at a rate of 200 calls per day.

And she added, "Our main job is to provide a unique service that achieves what the customer expects of us, and provides a service that satisfies him, and leaves a good impression on him, especially as we receive auditors through the department's headquarters or via emails and incoming calls to the department around the clock."

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