Emirates Health Services provides customers with smart meals service
The Emirates Foundation for Health Services has achieved a qualitative transformation in the various services provided by its hospitals and health care centers. During its course, it recorded many advanced ranks, and achieved many regional and global indicators related to the quality of services.
The Corporation is one of the most prominent health institutions that excel in providing nutritional services in hospitals and health care centers according to the highest international standards, and is considered one of the trusted reference bodies globally for Menu Logistic to provide these services electronically.
The Executive Director of Supporting Health Services at the Emirates Corporation for Health Services, Dr. Abdullah Al-Naqbi, explained that the transition of health services to a digital reality comes within the ten principles contained in the Fifty Document, and also falls within the scope of the digital, technical and scientific excellence of the UAE, as well as being one of the engines of growth and development. The work environment, attracting competencies and talents, and retaining specialists, in addition to the continuous building of skills to enhance the state’s superiority.
He added that the priority is focused on developing the work environment, and harnessing all resources in order to develop the health services system, and improve its quality to achieve customer satisfaction and happiness, based on the highest scientific foundations and foundations that lead to enhancing the country's competitiveness at the regional and international levels, and consolidating global leadership in the fields of innovation. Creativity to achieve a comprehensive quality of life.
In turn, Latifa Mohammed Rashid, Head of the Nutrition Department at the Foundation, indicated that this success comes as a result of the directives and visions of the rational leadership and its unlimited support for the Emirates Foundation for Health Services, which stresses the need to work according to the highest international practices, to achieve the best outcomes that befit the position of the UAE, and keep pace with its ambitions in various fields. sectors and various fields.
She indicated that the smart food services system was designed through a series of procedures and processes that would achieve a qualitative leap in the field of smart health services that the institution abounds in, especially with joint cooperation with a company specialized in the field of information technologies and nutrition, which leads to raising the efficiency of the nutrition departments. In hospitals and primary health care centers, and raising the level of customer satisfaction.
The field of the electronic system includes the specialized aspects related to providing a range of services that include therapeutic nutritional care for the patient in hospitals and primary health care centers, starting first with nutritional assessment of different cases, diagnosis, nutritional intervention and providing nutritional counseling by default.
Secondly, it includes the management of therapeutic food services, which starts from the departments so that meal requests are collected by the patient via the digital panel “iPad screens”, with the presence of a food waiter, and the meals are transferred from the digital panel to the network of special nutritional programs, according to special conditions, and then move to the hospital kitchen and clarify How to convert orders into reports, then into food tray cards, provide them with nutritional facts, and then send meals to patients.
Thirdly, it includes food safety in the hospital kitchen, by photographing the stages of receiving requests for meals, sensors for cold rooms and dry warehouses, and devices that require temperature measurement, and then transferring them to the virtual electronic system, before preparing the relevant reports, as well as Photographing food safety control screens.
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