Continuous expansion of service areas and continuous improvement of service capabilities
Public legal services allow the people to gain a full sense of the rule of law
□ Our reporter Zhao Jie
In order to meet the people's growing demand for public legal services, the Ministry of Justice issued the "National Public Legal Service System Construction Plan (2021-2025)", which runs through the concept of serving the people throughout, in a balanced allocation of urban and rural legal service resources, strengthening Special requirements are put forward for the construction of public legal services in underdeveloped areas, focusing on protecting the legitimate rights and interests of special groups, and accelerating the construction of a legal service network covering all business and all time and space.
Judicial and administrative organs in various regions integrate various legal service resources, vigorously promote the integrated development of the three platforms of public legal service entities, networks and hotlines, achieve full coverage of urban and rural areas, and strive to provide the people with convenient, efficient, equal and inclusive public legal services.
Up to now, a total of 570,000 public legal service centers (workstations, studios) at the provincial, city, county, township and village levels have been established nationwide, providing more than 18 million legal services such as legal consultation, legal aid, and mediation every year. , "12348" public legal service hotline has more than 2,000 seats.
Covering urban and rural areas without leaving dead ends
"All the villagers, lawyer Yu from Beijing came to our village for a consultation today. Villagers who have legal problems, please come to the Legal Corridor for consultation immediately." The loudspeaker of Yue'anju Community, Yanqing District, Beijing, sounded "Legal Clinic" 's "opening" broadcast.
When the villagers heard the news, they came in twos and threes, and after a while, the lawyers who were "taking a consultation" in the long corridor of the rule of law were surrounded by the masses.
"The neighbor lent me money and agreed to pay it back for 3 years. What if I don't pay it back when it's due?" "My son is divorced, and the child is with the wife. Can I visit my grandson at any time?" The villagers who consulted were thirsty for advice and answered The lawyer is patient and meticulous.
This is a microcosm of promoting the full coverage of public legal services everywhere.
In order to ensure that public legal services do not leave dead ends, Jiangxi Province coordinates legal service resources such as lawyers, notaries, judicial appraisal, arbitration, judicial offices, legal aid, people's mediation, grassroots legal services, legal service volunteers, and "Rural Law Understanders". Set up a public legal service team or small team to carry out "entering the countryside and entering the farmer households", and change the temporary service to fixed-point service and regular service.
The refitted "mobile mediation vehicle" goes deep into the fields to answer consultations and mediate disputes... Jilin has set up "people talk about things" and "law understands people" in the small shops, medical stations, bazaars and other mass gathering places in rural areas of the province. ”, people’s mediators, village legal advisers and other resources have settled in to provide personal legal services for the masses.
Realizing the full coverage of public legal services has made more people "understanders" in the law, not only improving the people's sense of gain, happiness and security, but also
It has also played an important role in accelerating the construction of the rule of law, improving the level of governance according to law, and meeting the growing demand for legal services of the grassroots.
From May 2021 to May 2023, the Ministry of Justice will spend two years to carry out the "Rural Revitalization of the Rule of Law" campaign across the country, focusing on ensuring the basic public legal service needs of the rural people, from achieving full coverage of the rural public legal service network, To ensure that people in need receive high-quality legal aid, to promote the diversification and specialization of legal services, and to promote the construction of rural villages under the rule of law, 15 pragmatic measures were adopted to effectively solve the problem of people's "urgency and hope", and to help rural revitalization with legal services and legal guarantees , the grassroots governance by law and the construction of rural villages under the rule of law have continued to deepen, and the foundation of the rule of law society has been further consolidated.
High quality and efficiency to benefit people's livelihood
Since 2021, local judicial and administrative organs have taken the initiative to extend their functions, pioneer and innovate, and promote the development of public legal services from "full coverage" to "high quality and efficiency".
Since January 1 this year, the Legal Aid Law has come into effect, and legal aid institutions in various regions have conscientiously implemented the Legal Aid Law, simplifying procedures and procedures, and ensuring that people in need can obtain legal aid more conveniently.
For specific groups such as minors, the elderly, and disabled persons without a fixed source of life, objects of social assistance, judicial assistance or special care, and migrant workers who apply for payment of labor remuneration or compensation for personal injury due to work-related accidents, etc., economic verification is exempted. Difficult situation; for the elderly and disabled people who are inconvenient to apply for legal aid, telephone services, appointment services, and door-to-door services are implemented; for those who apply for legal aid due to financial difficulties, the applicant can make a personal integrity commitment, which effectively meets the legal requirements of the people. aid needs.
In order to further improve the notarization service price formation mechanism, in July last year, the Ministry of Justice and the National Development and Reform Commission jointly issued the "Guiding Opinions on Further Improving the Notarization Service Price Formation Mechanism", which effectively reduced the burden of notarization fees for enterprises and the public, and made it clear that the first time for the elderly over 80 years old. For notarization of wills, notarization service fees are waived.
Shandong Province has reformed the charging method for notarization services, greatly adjusted the notarization charging standards for inheritance, bequest, and gift of real estate, and the charging standards for related notarization matters are reduced by an average of more than 30% according to the target amount.
Focusing on the decision and deployment of the central government to resolutely fight the tough battle of pollution prevention and control, do a good job in the management of forensic identification of environmental damage.
The Ministry of Justice issued the "White Paper on Environmental Damage Judicial Appraisal" and ten guiding cases, fully demonstrating the unique advantages and positive effects of forensic appraisal in serving environmental damage public interest litigation and building an ecologically beautiful China; around epidemic prevention and control, supporting and encouraging forensic appraisal institutions and The appraisers give full play to their professional advantages to serve economic development, social stability and people's livelihood during the epidemic.
All localities have solidly carried out the work of arbitration on the grass-roots public legal service platform, promoted the active participation of arbitration in the grass-roots social governance of villages, sub-districts and communities, and established a diversified dispute resolution mechanism that integrates arbitration into the grass-roots level.
Smart services help development
On the morning of January 17, the "Fazhi Hut" opened on the first floor of the Tongzhou District Government Service Center in Beijing welcomed its first clerk.
The company of Mr. Guo, a citizen, entrusted an intermediary company to handle the address relocation, and was later informed by the tax department that the address was in a high-risk area and suggested that it be relocated. However, the intermediary company refused to cooperate with the tax department to meet with the landlord to verify the address, resulting in the company being unable to issue invoices to the outside world.
Under the guidance of the staff, Mr. Guo walked into the "Fazhi Hut". Mr. Guo made a video connection with the duty lawyer of the district public legal service center through the smart terminal of the "Fazhi Hut", and successfully obtained a solution to the problem.
After walking out of the "Fazhi Cabin", Mr. Guo couldn't hide his excitement.
"It's very convenient, our lobby is really thoughtful." Mr. Guo said, "With the lawyer's professional opinion, I have a bottom line."
"Law Wisdom Cabin" can connect with the Tongzhou District Public Legal Service Center in real time without the need for public reservations. One window can enjoy a variety of legal services such as legal consultation, legal examination, notary business, legal aid and so on.
In recent years, judicial and administrative organs in various places have implemented the development concept of "people-centered", and gave full play to the role of legal services in "protecting people's livelihood and promoting development". need.
The Department of Justice of Guangdong Province has built a 24/7 online service, covering Mandarin and Cantonese, Chaoshan, Hakka, and three dialects. It also took the lead in the “Guangdong Provincial Affairs” people’s livelihood service WeChat applet established by the provincial government, and launched an intelligent and scenario-based legal service area for Guangdong Provincial Affairs, realizing the artificial intelligence of public legal services and providing convenient public legal services for the masses.
The online service function of intelligently matching lawyers in "Lawyer Supermarket" is the first of its kind in Hangzhou, Zhejiang Province. At the same time, Shangcheng District of Hangzhou also pioneered the online detection function module of "business environment" for corporate legal risks, in which business maps and policies for benefiting enterprises are set up. , Enterprise legal examination and full coverage of legal counsel for market entities.
Enterprises that need to sort out legal risks for their own operations can choose the function of this module to understand the production, operation and legal governance of the enterprise.
The online platform uses artificial intelligence technology to automatically analyze and diagnose the legal needs and risk points of enterprises, form a comprehensive analysis report online, and put forward specific and feasible risk prevention suggestions.
In the legal consultation module, the three functions of online voice consultation, video consultation, and robot intelligent consultation are realized for community lawyers, which can provide "cloud" accurate services 24 hours a day. According to the positioning information, the nearest offline community lawyers will be matched for face-to-face consultation.
Intelligent public legal services play an important role in promoting high-quality economic development.
Since 2021, judicial and administrative organs across the country have adhered to the people-centered development philosophy, and new progress and achievements have been made in public legal service work. around.