In order to reach out to the local community, closer to the inhabitants and to create contact with other actors who work with children and young people and their parents, the social services in Lövgärdet developed a model that they now work with.
It means, among other things, that the social services work in close contact with, for example, schools, child health teams, health centers and the cultural interpreters in "Early parental support".
- The cultural interpreters help us reach parents in a completely different way than we could have done otherwise, says Rikard Marteleur, first social secretary in Lövgärdet.
It was during the 2010s that the social services in Angered, where Lövgärdet is included, realized that something needed to be done.
- It was increasingly difficult to reach the users and that the users were suspicious, says Mikael Kurdali Jonsson, unit manager at the social services in Lövgärdet.
More and more applications from parents who want help
The solution came a few years later: then it was decided that the social services in Angered would open a new outsourced small office in the Lövgärdet sub-area.
The social services in Lövgärdet are now actively working to get parents to dare to contact the social services and to apply for voluntary support in time, and in recent years it is felt that the model has begun to yield results - in 2018 the social services in the area received only three applications. - compared to 75 such applications last year.
As the debate now heats up about LVU, Rikard Marteleur sees a risk that trust will be damaged.
- This concern is not new to us, it is something we work with all the time - so what we thought when this came up was that we need to shift up this work further.
Hear Rikard Marteleur tell in the clip what has been done to increase trust.