A 71-year-old Marnais, victim of a bank scam in August 2020, won his battle against Crédit Mutuel,
reported on Tuesday.
On January 24, at first instance, the Reims judicial court ordered his bank, located in Tinqueux, to reimburse him the sum of 3,500 euros.
This sum had been debited to him after a scam.
On August 10, 2020, the victim received an SMS from his bank containing an activation code for a mobile confirmation service for online purchases.
No gross negligence
“Only an informed consumer was likely to realize that this SMS could correspond to a process of fraudulent introduction into his system of personalized banking data”, specified the judge in his motivations.
In other words, the court considered that no gross negligence could be blamed on the user.
The bank has until March 1 to appeal the court's decision.
Fraud: More and more calls from fake bank advisers, warns the Banque de France
North: Suspected of having defrauded at least thirty people during transactions via the Internet
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A fault ?