They pick it up from the front of the house
Thieves steal parcels in Britain minutes after they were delivered
London police urged residents to cooperate to address the phenomenon.
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Some companies pay the driver for every successful delivery.
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Molly Siglowski was watching a movie with her family when she received an email telling her that the package had been "successfully delivered".
The message included a picture showing the box, which contains a pink birthday dress for her daughter (4-year-old Martha), on the doorstep.
By the time I went downstairs, which only took four minutes, the package was gone.
“I got the email at 6.37pm, and by 6.41pm it was gone,” Siglowski says.
He continued, "The four of us were in the house, the lights were on, but the driver did not ring the bell or knock on the door."
The 36-year-old radio producer from west London is among thousands of online shoppers targeted by parcel thieves.
And in groups on Facebook and Nextdoor, posts alerting shoppers to recent cases of "window burglaries" have become commonplace.
Neighborhood Watch and Resident Advice services urged consumers to be vigilant.
London Police issued a statement last week after a series of robberies in Windsor, urging residents to "help each other".
Other responsible authorities, including Manchester, have issued guidance in this regard.
And parcel theft appears to be on the rise, with the increase in online shopping, which has been accelerated by the epidemic.
Meanwhile, companies are under intense pressure to deliver packages quickly.
Drivers who discussed the workload said they were required to deliver more than 250 packages, with 180 or 190 assignments, per day;
They often work 12 to 14 hour shifts.
One of the delivery drivers said, "The largest truckload I made included 330 packages and 235 stations."
In some cases, drivers are paid for each successful delivery.
Another said, "I do my best to deliver the parcels, sometimes I use storage boxes, I use the neighbours," adding, "It was not always safe, but I had to leave the parcel at the specified address, anyway."
According to Google Trends data, searches for “stolen packages” rose last month.
The "Resident Advice" service said there were 22,787 visits to the web page devoted to lost and stolen parcels in November, an increase of 48 percent, year on year.
Some companies report increased demand for safe boxes and video doorbells.
The speed with which some of the thefts are committed has raised speculation that they could be coordinated.
"Someone said on Nextdoor that 'someone is stealing my packages', and there were a lot of people saying 'Yes, that happened to me'," Siglowski said.
Another shopper, Aisha Alice Aziz, is considering a surveillance camera, after she was targeted last month.
Aziz, a 29-year-old marketing manager, was away from home when a Christmas present she had ordered from Amazon was due to arrive for her two-year-old daughter.
The gift is a paintbrush and a hairdressing kit.
Aziz had told the delivery service to leave the gift with a neighbour, but said the driver left the £60 package on her doorstep, in full view of people passing by.
“Our research shows that 10 packages are lost or stolen every minute, and ultimately the fault lies with the criminals, but the problem is exacerbated by the pressure on delivery drivers to deliver large quantities every day,” said Ann Pardo, of the “Resident Advice” service. This often leaves parcels in unsafe locations.”
Correction
Amazon said, "The vast majority of orders reach customers without a problem, and in rare cases, we work directly with customers to fix it."
It depends on whether the parcel was delivered by Royal Mail or another company.
If the Royal Mail leaves something with a neighbor, or in a certain place because the customer told him about it, then neither the seller nor the postal authority will be responsible if it is lost.
But if the driver leaves it somewhere without the customer's consent, it is the responsibility of the seller.
The “Resident Advice” service recommends contacting the seller to request a new delivery or refund.
• Parcel theft is on the rise with the increase in online shopping, which has accelerated due to the "epidemic".
• 22,787 visits to the page devoted to lost and stolen parcels.
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