In addition to the feeling of a more threatening situation when bus drivers ask for tickets, it has also become another task.
- This is another thing we should shoulder.
In addition to keeping time, driving calmly, this means that there will be a time delay, which creates an irritation between colleagues, says Kim Mulji.
Several bus drivers that SVT Nyheter Väst talks to say that now that they are asking for tickets on the buses that do not open the back doors, the situation has become more threatening for them.
But it is not only at ticket control that threatening situations arise.
"We are often threatened"
On Tuesday, a bus driver was stabbed in the upper body at a stop in Hisings Backa.
When a passenger tried to intervene, he was also stabbed, albeit more lightly and in the leg.
- We are often threatened by travelers.
But especially after we have to ask for tickets, it has gotten worse, says Avdi Stojkaj.
Västtrafik takes the criticism seriously.
- The safety of our drivers is the highest priority, says Anna Johansson who is business manager.
In the clip above, Västtrafik responds to the criticism.